SME-Fraud Investigation

Manning Consulting; Hyderabad; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Manning Consulting in Hyderabad is seeking an experienced Fraud Operations Leader to oversee card fraud detection and investigations across payment channels. Lead high-volume, time-sensitive fraud operations with a focus on customer authentication and risk mitigation.

The role emphasizes leadership, stakeholder management and strong analytical skills to analyze fraud patterns and operational metrics. Certifications such as ACAMS or CFE are advantageous.

Qualifications

• 3+ years of experience in Card Fraud Detection, Fraud Operations, Fraud Investigation or Payments Fraud.
• Minimum 12 years of experience in team handling, SME, supervisory or leadership responsibilities preferred.
• Strong knowledge of Credit and Debit Card Fraud Detection.
• Good understanding of Card Present, Card Not Present, ATM, POS, e-commerce and digital-wallet fraud.
• Strong understanding of fraud alerts, fraud decisioning, customer authentication and card blocking processes.
• Strong analytical and problem-solving skills.
• Ability to interpret fraud patterns, operational metrics and trend data.
• Strong people-management and coaching skills.
• Strong written and verbal communication skills.
• Ability to manage high-volume and time-sensitive fraud operations.
• Strong stakeholder-management and escalation-handling skills.

Skills

Card Fraud Detection

Fraud Operations

Fraud Investigation

Leadership

People Management

Analytical Skills

Communication Skills

Stakeholder Management

Education

Bachelor's degree in Accounting/Finance/Math/Statistics

ACAMS or CFE certification

Job description

Required Skills & Experience

• 3+ years of experience in Card Fraud Detection, Fraud Operations, Fraud Investigation or Payments Fraud.
• Minimum 12 years of experience in team handling, SME, supervisory or leadership responsibilities preferred.
• Strong knowledge of Credit and Debit Card Fraud Detection.
• Good understanding of Card Present, Card Not Present, ATM, POS, e-commerce and digital-wallet fraud.
• Strong understanding of fraud alerts, fraud decisioning, customer authentication and card blocking processes.
• Strong analytical and problem-solving skills.
• Ability to interpret fraud patterns, operational metrics and trend data.
• Strong people-management and coaching skills.
• Strong written and verbal communication skills.
• Ability to manage high-volume and time-sensitive fraud operations.
• Strong stakeholder-management and escalation-handling skills.

Required Qualifications:

• Associate or bachelors Degree, preferably in field of Accounting, Finance Math or Statistics
• Certification such as ACAMS or CFE, or any local fraud certification, will provide a competitive advantage.