2014805-Senior Executive

EXL Talent Acquisition Team; Gurugram District; Vor Ort; INR 450.000 - 750.000; Vollzeit

Zusammenfassung

EXL Talent Acquisition Team in Gurugram invites applications for a Fraud Prevention Analyst role focused on monitoring credit card transactions, investigating complex fraud cases, and ensuring compliance with applicable laws and client requirements.

The ideal candidate will possess a Bachelor's or Master’s degree with relevant certifications (CFE, ACAMS), strong analytical skills, and proficiency in Excel and SQL. Shift flexibility and teamwork are essential.

Qualifikationen

• Bachelor's or Master's degree required; certifications such as CFE, ACAMS preferred.
• Proven experience in fraud detection and risk management.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools (Excel, SQL).
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Shift flexibility, including weekends and rotational shifts.

Aufgaben

• Monitoring Transactions: Continuously monitor credit card transactions and account activities to identify any unusual or suspicious patterns.
• Fraud Detection: Identify trends such as account testing, enumeration, and high-risk merchant behavior.
• Record Keeping: Maintain detailed records of all suspected fraudulent activities and the actions taken to address them; analyze large datasets.
• Compliance: Stay up to date with industry regulations and ensure compliance with relevant laws related to credit card fraud prevention; adhere to SLAs and quality standards.
• Communication: Communicate effectively with team members, customers, and other departments.
• Continuous Learning: Stay informed about emerging fraud trends and evolving technologies.

Kenntnisse

Analytical thinking

Problem solving

Communication skills

Ausbildung

Bachelor's or Master’s degree

Certifications (CFE, ACAMS)

Tools

Excel

SQL

Jobbeschreibung

Detailed JD.Qualifications for this role typically include a strong attention to detail and a comprehensive knowledge of fraud prevention techniques and tools. Candidates should be proficient in working with various software applications and possess a solid understanding of relevant laws and regulations related to credit fraud. This position demands excellent analytical skills, industry expertise, and the ability to perform effectively in a fast-paced, shift-based environment.

Responsibilities

• Monitoring Transactions: Continuously monitor credit card transactions and account activities to identify any unusual or suspicious patterns. Conduct thorough investigations into complex fraud cases.


• Fraud Detection: Identify trends such as account testing, enumeration, and high-risk merchant behavior.


• Record Keeping: Maintain detailed records of all suspected fraudulent activities and the actions taken to address them. Analyze large datasets to identify trends and anomalies.


• Compliance: Stay up to date with industry regulations and ensure compliance with all relevant laws and regulations related to credit card fraud prevention. Ensure adherence to client SLAs, process guidelines and quality standards.


• Communication: Communicate effectively with team members, customers, and other departments within the organization.


• Continuous Learning: Stay informed about emerging fraud trends and evolving fraud prevention technologies.

Requirements

• Bachelor's/ Master’s degree and any Industry related certifications such as CFE, ACAMS.


• Proven experience in fraud detection and risk management.


• Strong analytical and problem-solving skills.


• Proficiency in data analysis tools (e.g. Excel, SQL)


• Excellent written and verbal communication skills.


• Ability to work independently and as part of a team.


• Shift flexibility is essential – must be open to working weekends, rotational shifts.


• For the A2 position, 3 to 5 years of relevant experience is required, while the B1 position requires 5 to 8 years of experience.