Smartstream IDLM Support Analyst

Luxoft; Pune District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Luxoft is looking for a technical BAU support analyst in Pune District, India. You will provide critical support for the Smartstream Intraday Liquidity application, ensuring seamless operation during UK working hours, and assisting in deployment activities. Key qualifications include experience with Smartstream, control M usage, Oracle SQL, and Linux shell scripting. You will also manage configurations and documentation, working closely with cross-functional teams to ensure non-disruptive implementations and effective post-live support.

Qualifications

• Experience with Smartstream applications, especially Intraday Liquidity Management.
• Excellent verbal skills for effective team interaction.
• Familiarity with Change Requests and CAB processes.
• Knowledge of Control M administration and job management.
• Strong SQL scripting and database concepts.
• Experience in Linux shell scripting.
• Ability to manage release configuration and deployment.
• Knowledge of JMS Queue processing.

Responsibilities

• Provide support for Smartstream applications during UK hours.
• Participate in on-call and weekend support duties.
• Document technical processes for configuration changes.
• Coordinate activities with technology and project teams.
• Ensure smooth transitions of services into production environments.
• Provide post-live support and address issues.

Skills

Smartstream Intraday Liquidity Management

Excellent communication skills

Control M application knowledge

Oracle SQL scripting

Linux shell scripting

Jboss 7 server configuration

GitHub software management

Understanding of banking concepts

Job description

Project description

As a technical BAU support analyst , you will provide support of the Smartstream Intraday Liquidity application and BAU activities. Being responsible for and providing technical support of the underlying application, releases and infrastructure.

Responsibilities

• Support UK hours from (7am to 4pm) or (9am to 6pm) or (10am to 7pm) , as required.
• Participate in overnight support rota (on call) , and weekend work (releases /support etc).
• You will be a self motivator, who is able to take a task and progress it independently, or as part of a team.
• Document technical requirements or processes to capture the configuration being performed.
• Support and test technical systems/servers (shown below).
• Work with third party software provider and work within pre-defined application standards and raise queries or tickets if software defects are identified with the software vendor
• Apply industry experience and ensure the solution incorporates "best practice"
• Work with neighbouring technology and project teams to ensure changes and rolled out in a co-ordinated manner which is non-disruptive to the business
• Work in a coordinated manner around go-live activities, ensuring services are transitioned into the live production environment in a manner which is compliant with technology policy and non-disruptive to the business
• Provide a level of post live support and assist with remediation where necessary
• Work on key technical areas identified below.
• Ensure defects are tracked and managed, with the appropriate team assigned any defects identified during the test phases
• Highlight risks or concerns ensuring items are followed up or escalated appropriately

SKILLS

Must have

• Have experience of vendor application 'Smartstream Intraday Liquidity Management' primarily, (or 'Smartstream Recs' )
• Have excellent communication skills, being able to converse with a wide variety of teams (unix/database/application)
• Familiar with Change Requests, attending and representing on CAB and weekend rollout of code changes.
• Control M application knowledge, jobs creation, administration, alerting, file move, file watchers , etc.
• Oracle Sql scripting and oracle databse concepts
• Linux shell scripting and support.
• Ability to package up and manage configuration/code changes into releases, and apply to production.
• Jboss 7 server knowledge, configuration and support, and WAR file deployment.
• JMS Queue processing and principles
• GitHub software management
• Be flexible, particularly when working on rolling out system changes in non-business hours and weekends.
• Be a self-motivator, who is able to take a task and progress it independently, or as part of a team.
• Have an understanding of banking concepts in relation to cash management and reconciliation.

Nice to have

• Experience of BAU Support