Site Reliability Engineer (SRE)

McAfee GmbH; Bengaluru; Presencial; INR 40.000.000 - 80.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus Program

Pension and Retirement Plans

Medical, Dental, and Vision Coverage

Paid Time Off

Paid Parental Leave

Support for Community Involvement

Descripción de la vacante

McAfee in Bengaluru, India is seeking a Site Reliability Engineer to own reliability, performance, and operational excellence across our cloud infrastructure and Kubernetes platforms. You will lead high-severity incident responses from the office on a full-time basis in a rotational shift role.

You will design Python automation, maintain Terraform-based IaC, and drive observability with Grafana dashboards, CloudWatch Logs Insights, and SQL-driven root-cause analysis.

Formación

• 5-8 years of SRE/DevOps or cloud infra experience.
• Proficient with AWS services and EKS/GKE.
• Strong Python automation, Terraform, and ITSM ownership.
• Bachelor's degree or equivalent.

Responsabilidades

• Lead incident response for complex high-severity outages.
• Design Python automation frameworks to reduce toil.
• Architect and maintain Terraform IaC across AWS/GCP environments.
• Drive observability with Grafana dashboards and alerts.
• Perform root-cause analysis using SQL and CloudWatch Logs Insights.
• Own ITSM processes: Incident and Problem Management.
• Mentor SREs and communicate incident impact clearly.
• Build self-healing automation and runbooks.

Conocimientos

SRE/DevOps experience

Python programming

Incident management experience

Observability and dashboards

SQL skills

Automation mindset

Mentoring juniors

Educación

Bachelor's degree in CS/IT or related field

AWS Certified Solutions Architect Professional / DevOps Engineer Professional

CKA (Certified Kubernetes Administrator)

Herramientas

Terraform

Kubernetes (EKS/GKE)

AWS (EC2, VPC, IAM, S3, RDS, CloudWatch)

Grafana

CloudWatch Logs Insights

Descripción del empleo

Role Summary

We're looking for a Site Reliability Engineer to take ownership of reliability, performance, and operational excellence across our cloud infrastructure and Kubernetes platforms. You'll lead the response to complex, high-severity incidents, raise the bar on automation and observability, and mentor other engineers as the team scales.

This is a Rotational Shift role and an onsite position located at Bangalore, India. You will be required to work from the office on a full-time basis. We are only considering candidates who are within a commutable distance of our Bangalore office and are not offering relocation assistance at this time.

Position Details

About the role:

• Lead troubleshooting and resolution of complex, high-severity incidents across AWS/GCP infrastructure and EKS/GKE clusters, often serving as incident commander for major incidents.
• Design and build Python-based automation frameworks and tooling that eliminate manual toil and improve reliability at scale, not just one-off scripts.
• Architect and maintain Terraform-based infrastructure-as-code, establishing reusable, secure, and scalable patterns across AWS/GCP environments.
• Drive observability strategy - design Grafana dashboards and alert frameworks that surface the right signals to the right teams at the right time.
• Use SQL and CloudWatch Logs Insights to perform deep root-cause analysis on complex, cross-service incidents.
• Own end-to-end ITSM processes - Incident Management and Problem Management - including root cause analysis, post-incident reviews, and long-term remediation plans.
• Mentor junior and mid-level SREs, reviewing their troubleshooting approach, automation, and incident handling.
• Partner with engineering, product, and leadership teams to communicate incident impact, risk, and remediation plans clearly and confidently.
• Design and build self-healing automation and runbooks that detect known failure patterns and trigger remediation automatically, reducing manual intervention and recovery time for recurring incidents.
• Implement and maintain monitoring across multiple regions to ensure consistent visibility into system health, latency, and failover readiness across all deployment zones.
• Proactively identify potential failure points and performance bottlenecks before they impact production and reduce operational workload by automating recurring manual tasks.
• Participate in and provide senior-level escalation support for on-call rotations.

About You:

• You should have 5-8 years of experience in Site Reliability Engineering, DevOps, or Cloud Infrastructure roles, with a proven track record of owning the reliability and performance of production-critical systems.
• You should possess deep hands-on expertise across AWS services, including EC2, VPC, IAM, S3, RDS, CloudWatch, networking, and related cloud infrastructure technologies.
• You should have demonstrated experience troubleshooting complex EKS and GKE environments, including cluster failures, networking issues, autoscaling challenges, performance bottlenecks, and platform upgrades.
• You should be highly proficient in Python for developing automation frameworks, operational tooling, and scalable engineering solutions, as well as Terraform for designing and maintaining infrastructure-as-code patterns at scale.
• You should have strong experience with ITSM practices, including hands-on ownership of Incident and Problem Management processes, complemented by advanced skills in SQL and AWS CloudWatch Logs Insights for root-cause analysis and operational investigations.
• You should be experienced in designing Grafana dashboards and alerting strategies that provide meaningful observability across multiple teams, services, and environments.
• You should communicate effectively with both technical and non-technical stakeholders, mentor other engineers, contribute to reliability strategy, and demonstrate ownership, accountability, and composure during high-severity incidents.
• You should hold an AWS Professional Certification (Solutions Architect, DevOps Engineer, or equivalent) and a Certified Kubernetes Administrator (CKA) or equivalent Kubernetes certification, along with a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

Company Benefits and Perks

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We’re proud to be Great Place to Work Certified in 10 countries, a reflection of the supportive, empowering environment we’ve built where people feel seen, valued, and energized to reach their full potential and thrive.

• Bonus Program
• Pension and Retirement Plans
• Medical, Dental, and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement

We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.