- 8 -12 years in enterprise observability, SRE, or APM architecture
- Proven track record building observability platforms from scratch (not just tool implementation)
- Hands‑on experience with Grafana, and familiarity with tools like Dynatrace, Datadog, Prometheus, or similar APM/monitoring platforms
- Strategic architecture experience: reference architectures, maturity models, stakeholder requirements gathering
- Experience with observability frameworks (MELT - Metrics/Events/Logs/Traces correlation)
- Strong understanding of MTTD/MTTR measurement and improvement
Preferred
- Azure cloud platform experience (our primary environment)
- Financial services or professional services industry background
- Experience working with US-based teams
- Availability for overlap with US Eastern time zone
- OpenTelemetry, synthetic monitoring, and AIOps experience
Role Scope
This is a hands‑on architect role (player‑coach) responsible for designing our enterprise observability strategy, conducting tool evaluations, implementing reference architectures, and building operational maturity frameworks. Not a pure management or pure implementation role.