SRE Observability Platform Architect

Virtusa; Hyderabad; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

Virtusa in Hyderabad seeks an experienced Observability Platform Architect to design and implement multi-tenant observability solutions built around Grafana, Prometheus, and related tools. You will define SLIs/SLOs, enable synthetic monitoring, and integrate telemetry across portfolios.

The role requires deep hands-on expertise with containers, cloud, and AIOps, plus scripting in Python or Java. You will collaborate with engineering teams to deliver reliable production monitoring and actionable

Qualifications

• 10+ years in monitoring with production-grade observability tools.
• 5–6+ years in end-to-end observability with focus on metrics and UX outcomes.
• Experience with private cloud and AWS-hosted applications.
• Ability to design multi-tenant observability and data segregation.

Responsibilities

• Design and build an Observability & Maintenance module for multi-tenant solutions.
• Define and implement SLI/SLOs across portfolios and tenants.
• Configure custom alerts, monitors, and AIOps workflows using Grafana/Prometheus and related tools.

Skills

Observability design

SLIs & SLOs

AIOps experience

Cloud computing (AWS)

Multi-tenant architecture

Stakeholder collaboration

Tools

Grafana

Prometheus

Grafana Loki

Dynatrace

Logstash

Fluent Bit

Python

Java

Ansible

Job description

Observability Platform Architect

Experience

• Minimum 10 years of relevant work experience with monitoring setup using any product (Dynatrace, Datadog, ELK stack, Splunk, Grafana/Prometheus, etc.) set up in critical production environments.
• Minimum 5-6 years of work experience in end-to-end observability covering technical, user experience and business outcome metrics. Experience with AIOps is an advantage.
• Has experience working with private cloud and Cloud-native public-cloud (particularly AWS) hosted applications.
• Multi-tenancy setup and data segregation on the observability and AIOps stack.
• Designing and building an Observability & Maintenance (O&M) module for multi-tenant solutions.
• Defining SLIs and setting up SLOs for multi-tenant solutions.

Core Capabilities

• Experience in implementing Container, Network, APM, RUM, Log Analytics, end-to-end tracing, and custom alerts with Grafana, Prometheus, Grafana Loki (alternatively Logstash or Fluent bit). Implementing the same on any other 3rd party product like Dynatrace is also considered.
• Proficiency with containers and multi-tenancy setup for the observability solution is critical.
• Ability to configure custom alerts, monitors and build AIOps workflows based on telemetry.
• Good understanding of setting up integration capabilities with other systems via APIs and consuming external APIs for IAM as well as ingesting metric-based telemetry via collectors.
• Ability to build custom observability dashboards across different portfolios and personas.
• Setting up Synthetic Monitoring and Test Automation while integrating its telemetry into the observability stack.
• Tenant and data segregation as well as ability to obfuscate sensitive information on the common observability schema.
• Ability to code is preferable - Python / Java and Ansible scripting preferred.