To lead all quality assurance and quality control activities at the project site, ensuring that construction, installation, testing, and commissioning activities meet project specifications, quality standards, client requirements, and statutory regulations.
- Implement the Project Quality Plan (PQP) and Quality Management System (QMS).
- Ensure compliance with ISO 9001 standards and client-specific quality requirements.
- Monitor adherence to approved construction methodologies, procedures, and Inspection & Test Plans (ITPs).
- Establish quality objectives and quality performance metrics for the project.
Quality Control Documentation
- Review and maintain:
- Inspection reports
- Material approval records
- Test certificates
- Method statements
- NCRs (Non-Conformance Reports)
- Quality dossiers and turnover packages
- Ensure traceability of materials and construction records.
Non-Conformance Management
- Investigate quality issues and non-conformities.
- Raise, track, and close NCRs and corrective/preventive actions (CAPA).
- Conduct root cause analysis and implement improvement measures.
- Monitor recurring quality concerns and drive continuous improvement.
Vendor & Material Quality
- Verify incoming materials against approved specifications and drawings.
- Coordinate material inspections with procurement and warehouse teams.
- Assess vendor quality performance and support supplier audits.
Quality Audits
- Conduct internal quality audits and site surveillance.
- Support external audits from clients, certification bodies, and regulatory authorities.
- Ensure timely closure of audit observations.
Team Leadership
- Lead and mentor QA/QC Engineers, Inspectors, and Quality Coordinators.
- Conduct quality awareness and training programs for site teams.
- Promote a quality-focused culture across construction disciplines.
Client & Stakeholder Management
- Act as the primary interface for quality-related matters with clients and consultants.
- Participate in quality review meetings.
- Present quality performance reports and improvement plans.
Key Performance Indicators (KPIs)
- NCR closure rate
- First-time inspection pass percentage
- Rework percentage
- Client quality audit scores
- Quality documentation completion rate
- Defect-free handover achievement
- Customer satisfaction score