Site Head

SELLABILITY; Pune District; On-site; INR 4,200,000 - 6,500,000; Full time

Job summary

Sellability is seeking a results-driven Site Head for a premium residential+commercial project in North Pune. You will lead end-to-end operations, sales performance, team management, and customer experience at the project site, shaping the brand and ensuring top-tier execution.

The role demands strong leadership, proven real estate experience, and the ability to drive sales targets, optimize conversions, and coordinate with partners and internal teams to deliver a superior customer journey.

Qualifications

• 6–9 years of experience in Real Estate Sales, Site Operations, Project Management, or Business Operations.
• Mandatory experience in the real estate industry with developer or mandate exposure.
• Proven track record in managing project sites, sales teams, and operational performance.
• Strong leadership, team management, and stakeholder handling capabilities.
• Solid understanding of sales funnels, CRM processes, customer management, and project operations.
• Strong analytical, reporting, and business management capabilities.

Responsibilities

• Lead and oversee the overall functioning of the project site.
• Drive site sales targets, conversions and revenue goals.
• Manage cross-functional teams: sales, pre-sales, CRM, channel partners, and support staff.
• Ensure exceptional customer experience across the sales and booking journey.
• Monitor KPIs, sales performance, and operational reports; prepare regular performance reviews.
• Ensure compliance with company policies, sales processes, and regulatory requirements.
• Collaborate with marketing for campaigns, lead generation, and site branding initiatives.

Skills

Leadership

Sales excellence

Site operations

CRM processes

Stakeholder management

Tools

CRM

Job description

Overview:

Sellability is on an aggressive growth trajectory with development mandates comprising a wide array of residential, commercial, and mixed-use. With changing dynamics of the real estate industry, the progressive vision demands ambitious, meritocratic, and hard-working brand custodians. Projects will demand year-round effort and market activation for sustained brand salience and sales.The founding team comes from the country's Elite Business institutes and has several dcades of cumulative professional experience, with Top Sales and Strategy professionals from renowned brands.

As a Site Head, you will be a critical member of the organization, responsible for developing and implementing Sales sourcing strategies that support the organization’s overall goals and objectives to serve an INR 5000 CR+ (and growing) revenue portfolio the organization.

About the role:

We are looking for a highly driven and operationally strong Site Head for an upcoming premium residential +commercial project in North Pune to lead end-to-end operations, sales performance, team management, and customer experience at the assigned project site.

The Site Head will be responsible for driving site-level business performance, ensuring operational excellence, managing cross-functional teams, and acting as the primary representative of the organization at the project location.The ideal candidate should have strong leadership capabilities, sales acumen, operational discipline, and prior experience in managing real estate project sites.

What you will own:

Site Operations & Business Management

• Lead and oversee the overall functioning of the assigned project site.
• Ensure smooth day-to-day operations while maintaining organizational standards and customer experience.
• Drive operational efficiency, accountability, and process adherence across all site functions.
• Act as the primary point of contact between the site and corporate teams.
• Drive achievement of sales targets and revenue goals for the assigned project.
• Monitor lead flow, site visits, customer engagement, conversions, and booking performance.
• Work closely with sales teams to improve conversion rates and customer acquisition.
• Review sales funnels and identify opportunities to improve site performance.
• Lead, mentor, and manage site teams including sales, pre-sales, CRM, channel partners, and support staff.
• Drive team productivity, discipline, performance management, and target achievement.
• Conduct regular reviews, coaching sessions, and performance discussions with team members.
• Foster a culture of ownership, accountability, and customer-centricity.

Customer Experience & Stakeholder Management

• Ensure exceptional customer experience throughout the sales and booking journey.
• Address escalations, customer concerns, and service-related issues in a timely manner.
• Build and maintain relationships with channel partners, brokers, vendors, and local stakeholders.
• Represent the organization professionally during customer interactions and business meetings.

Reporting & Performance Analysis

• Monitor site KPIs, sales performance, conversion metrics, inventory movement, and operational reports.
• Prepare daily, weekly, and monthly reports for leadership review.
• Analyze business performance and recommend corrective actions where required.

Compliance & Process Adherence

• Ensure adherence to company policies, sales processes, documentation requirements, and operational guidelines.
• Coordinate with legal, finance, CRM, and operations teams for smooth transaction processing and customer management.
• Ensure site operations remain compliant with company standards and regulatory requirements.

Cross-Functional Coordination

• Collaborate with marketing teams for campaign execution, lead generation activities, and site branding initiatives.
• Coordinate with CRM, finance, legal, and project teams to ensure seamless business operations.
• Support project launches, events, activations, and business development initiatives

Preferred Candidate Profile

• 6–9 years of experience in Real Estate Sales, Site Operations, Project Management, or Business Operations.
• Mandatory experience in the real estate industry in developer or mandate business.
• Proven experience in managing project sites, sales teams, and operational performance.
• Strong leadership, team management, and stakeholder handling skills.
• Good understanding of sales funnels, CRM processes, customer management, and project operations.
• Strong analytical, reporting, and business management capabilities.
• Growth without limits — Real leadership scope from day one: shape the brand strategy for a portfolio scaling toward INR 5000 Cr+, with direct exposure to marquee developers and large-scale launches.
• Performance with rewards — A merit-driven culture where your strategy, your calls and your outcomes are visible at the top, not buried in a hierarchy.
• Collaborative culture — Work directly with founder-level leadership, in a transparent, "one team" environment built for people who want to build, not just execute.
• Purpose & impact — Own the brand for one of the most ambitious portfolios in the market, with the mandate to redefine how real estate is sold and marketed in India.