Silk Saree Showroom Manager

Shettys Enterprises; Bengaluru; On-site; INR 630,000 - 770,000; Full time

Benefits offered by this job

Premium brand exposure

Incentive earnings

Growth opportunities

Job summary

Shreevalli Silks & Sarees in Bengaluru seeks a Showroom Manager for its premium saree boutique. You will lead showroom operations, drive sales growth, and manage a high-net-worth clientele in a luxury retail setting.

The role requires hands-on leadership, strong customer relationship skills, and experience with premium silk sarees. Join a brand known for bridal collections and exclusive products and mentor a high-performing team.

Qualifications

• Minimum 3 years of experience in premium saree retail or luxury ethnic fashion.
• Graduate in Commerce or related field; retail management certification is a plus.
• Excellent communication in Kannada, English and at least one of Hindi/Tamil/Telugu.

Responsibilities

• Achieve monthly and annual sales targets for premium sarees.
• Drive showroom revenue via proactive customer engagement and relationship building.
• Lead and train sales executives; conduct daily briefs and performance reviews.
• Ensure premium showroom ambiance and presentation reflecting luxury retail standards.
• Monitor inventory, stock replenishment, and merchandising.
• Prepare daily, weekly, and monthly business reports; coordinate campaigns.

Skills

Kannada

English

Hindi

Tamil

Telugu

Leadership

Team management

Customer relationships

Sales planning

Business development

Education

Graduate in Commerce

Retail Management certification

Tools

MS Office

POS systems

Job description

Position Title

Showroom Manager Premium Saree Retail

Organization

Shettys Enterprises (Shreevalli Silks & Sarees)

Location

Royal Enclave, Near Rachenahalli Lake, Jakkur, Behind Manyata Tech park, Bengaluru, Karnataka

Reporting To

Business Head/ Partner

Employment Type

Full-Time

Annual CTC

Up to 7,00,000 per annum (Based on qualifications, experience, and performance)

Performance Incentives

In addition to fixed compensation, the candidate will be eligible for monthly, quarterly, and annual performance incentives linked to achievement of KPIs.

About Shreevalli Silks & Sarees

Shreevalli Silks & Sarees is a premium destination for authentic silk sarees, handcrafted weaves, bridal collections, and luxury ethnic wear. We are committed to delivering an exceptional customer experience while preserving India's rich textile heritage.

We are seeking a passionate, customer-focused, and sales-driven Showroom Manager who can lead the showroom operations, drive sales growth, manage customer relationships, and develop a high-performing retail team.

Key Responsibilities

Sales & Revenue Management

• Achieve monthly and annual sales targets.
• Drive showroom revenue through proactive customer engagement and relationship building.
• Increase average billing value and customer conversion rates.
• Promote premium collections, bridal sarees, and exclusive products.
• Develop strategies to increase repeat purchases and referrals.

Customer Experience Management

• Deliver exceptional personalized service to premium and high-net-worth customers.
• Build long-term relationships with bridal and family clientele.
• Handle customer complaints and escalations professionally.
• Ensure showroom ambiance and presentation reflect luxury retail standards.
• Maintain high customer satisfaction scores.

Team Leadership

• Supervise sales executives and support staff.
• Conduct daily sales briefings and performance reviews.
• Train employees on product knowledge, customer service, and selling techniques.
• Prepare duty rosters and manage staff productivity.
• Foster a positive and performance-oriented work culture.

Inventory & Merchandise Management

• Monitor stock levels and coordinate replenishment.
• Ensure accurate inventory records and stock audits.
• Manage display planning and visual merchandising.
• Identify fast-moving and slow-moving inventory.
• Coordinate with procurement and management regarding stock requirements.

Operations & Compliance

• Ensure smooth day-to-day showroom operations.
• Monitor billing, cash handling, and store security procedures.
• Maintain compliance with company policies and procedures.
• Prepare daily, weekly, and monthly business reports.
• Coordinate promotional campaigns and seasonal sales events.

Candidate Requirements

Educational Qualification

• Graduate in Commerce, Business Administration, Fashion Retail, Marketing, or related field.
• Retail Management certifications will be an added advantage.

Experience

Mandatory

• Minimum 3 years of experience in premium saree retail, silk saree showrooms, ethnic wear retail, luxury fashion retail, or bridal wear retail.

Preferred Experience

• Experience handling premium silk sarees, Kanchipuram silks, Banarasi silks, Mysore silks, designer sarees, or luxury ethnic fashion.
• Proven experience in achieving retail sales targets.

Desired Skills

• Excellent communication skills in Kannada, English, and Hindi/Tamil/Telugu (preferred).
• Strong customer relationship management abilities.
• Leadership and team management skills.
• Sales planning and business development orientation.
• Knowledge of premium sarees, fabrics, weaving traditions, and bridal collections.
• Proficiency in retail billing systems and MS Office.
• Professional grooming and presentation.

Key Performance Indicators (KPIs)

Sales Performance (40%)

• Monthly Sales AchievementMinimum 100% of assigned targetAverage Bill ValueGrowth of 10% YoYConversion RatioMinimum 40%Premium Collection SalesAs per category target

Customer Experience (20%)

• KPITargetCustomer Satisfaction Score90%+Repeat Customer SalesAt least 20% of monthly salesComplaint ResolutionWithin 48 hours

Team Performance (15%)

• Staff Productivity100% target achievementEmployee RetentionAbove 90%Training SessionsMinimum 1 per month

Inventory Management (15%)

• Inventory Accuracy100%Stock Losses 0%Slow-Moving Stock ReductionAs per management target

Operations & Compliance (10%)

• Daily Reporting Compliance100%Cash & Billing Accuracy100%Store Audit Compliance100%

Performance Incentive Structure

Monthly Incentive (Will be fixed every month)

• Achievement LevelIncentive>= 100% of Monthly Target5,000

Quarterly Incentive

• Achievement of Half yearly showroom sales target:
  • 10,000

Annual Performance Bonus

• Annual revenue growth
• Customer retention
• Team performance
• Inventory efficiency
• Overall showroom profitability

Bonus range:

• Up to 10% of annual fixed salary

What We Offer

• Opportunity to work with a premium silk saree brand.
• Performance-based growth opportunities.
• Attractive incentive earnings.
• Exposure to luxury retail and high-value clientele.
• Professional and supportive work environment.

Shreevalli Silks & Sarees is an equal opportunity employer committed to excellence, integrity, and customer delight.