Showroom Manager

Oppo; Mumbai; On-site; INR 650,000 - 900,000; Full time

Job summary

OPPO showroom in Mumbai seeks a Showroom Manager to oversee daily operations, drive sales and ensure top-tier customer experience. You will lead the sales team, manage stock, merchandising, billing and MIS reporting while maintaining product availability and display standards.

The role requires 4–7 years of experience in mobile/retail sectors, with strong leadership, communication and problem-solving abilities to handle escalations and coordinate with the head office.

Qualifications

• Experience in mobile/retail showroom operations preferred.
• Graduate degree or higher required.
• Strong communication and customer service skills.

Responsibilities

• Manage day-to-day OPPO showroom operations and achieve sales targets.
• Lead and monitor the showroom sales team to drive productivity.
• Ensure strong customer experience, product presentation and service standards.
• Monitor sales, stock, billing, schemes and daily MIS reports.
• Ensure product availability, proper merchandising and display standards.
• Handle customer escalations and resolve issues promptly.
• Track attendance, performance and individual/team targets.
• Coordinate with HO and relevant teams for smooth operations.

Skills

Retail Sales

Team Leadership

Customer Handling

Mobile Product Knowledge

MIS / MS Office

Communication & Negotiation

Education

Any Graduate/ Post Graduate

Job description

Job Description Showroom Manager

Designation: Showroom Manager
Location: Mumbai
Industry: Telecom / Mobile Retail
Experience: 4-7 Years
Qualification: Any Graduate/ Post Graduate

Key Responsibilities

• Manage day-to-day OPPO showroom operations and achieve sales targets.
• Lead and monitor the showroom sales team to drive productivity.
• Ensure strong customer experience, product presentation and service standards.
• Monitor sales, stock, billing, schemes and daily MIS reports.
• Ensure product availability, proper merchandising and display standards.
• Handle customer escalations and resolve issues promptly.
• Track attendance, performance and individual/team targets.
• Coordinate with HO and relevant teams for smooth operations.

Key Skills

• Retail Sales & Target Achievement
• Team Leadership & People Management
• Customer Handling & Escalation Management
• Mobile Product Knowledge
• MIS / MS Office
• Communication & Negotiation

Experience in mobile, telecom, electronics or retail showroom operations will be preferred.