SHIPPING AND RECEIVING ASSOCIATE (Thursday-Monday 11pm-7:30am)

United States Cold Storage, Inc.; India; On-site; INR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

401K plan

BCBS health insurance

Life insurance

Other employee perks

Job summary

United States Cold Storage, Inc. is seeking a Welcome Center Associate and Security Guard for our warehouse operations. You will manage driver check-in/out, coordinate dock door assignments, and maintain secure front‑office interactions.

You will also handle data entry from carrier paperwork into the WMS, verify documentation for inbound/outbound loads, and communicate issues to the supervisor to ensure smooth operations.

Qualifications

• Customer service orientation required.
• Able to interpret packing slips.
• Experience using a Warehouse Management System (WMS) preferred.

Responsibilities

• Coordinate inbound/outbound movements with carriers and contacts.
• Understand entry, storage, and shipping processes in the warehouse.
• Verify driver IDs, assign dock doors, and check in/out drivers.

Skills

Customer service

Packing slips

WMS

Education

High school diploma

Job description

Who We Are: USCS is dedicated to advancing, innovating, and serving companies seeking \"Best in Service\", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer and would love to have you join our team.

The Job Details

• Communicate effectively with carriers and other contacts regarding the inbound and outbound movements of their product.
• Expected to have a full picture understanding of how to enter product into the WMS, how product is stored, and shipped out of the facility.
• Engage with drivers and verify driver identification in order to assign them dock doors and ultimately check the drivers in and out.
• Responsible for knowledge of product location within the warehouse to effectively assign dock doors.
• Effectively communicate any issues to the warehouse so they can plan accordingly.
• Accurately enter data into the system from the carrier/customers paperwork to properly process inbounds.
• Generate the bill documentation, ensure the carrier reviews the paperwork, and confirm the driver has all the correct paperwork for the load with the correct destination.
• Must report overages, shortages, defective materials or questionable conditions as per the customer’s requirements to the department supervisor and note on carrier/customer documentation.
• Responsible for putting all necessary information regarding appointments including driver’s paperwork, seal, trailer number etc.
• Act as the final check point for order completion and accuracy prior to releasing the driver.
• Responsible for identifying extra charges for pallets, overtime, labor etc. and collecting appropriate charges from the driver.
• Assist Customer Accounts with the posting of inbound and outbound shipments.
• Maintain professional relationships with carriers and customers.
• Act as a Welcome Center Associate and Security Guard when needed including overseeing the complete check in and check out process, trailer verification procedure, checking the yard, and verifying sealed trailers.
• Work effectively outside in order to communicate with drivers.

The Job Specifics

• Location, Department and Work Hours: Warehouse Hours Vary
• Reports To: Customer Account Supervisor or Manager
• Travel Amount: May Vary
• Job Type, EEO, and Job Code: Full-Time, non-exempt

What We Are Looking For

Education

• Required: High school diploma, GED, or equivalent

Experience

• Customer service oriented.
• Familiar with and able to interpret packing slips
• Use a WMS to process and track the flow of goods coming and going from the warehouse.

Other Abilities You Will Need to Have: The requirements described below are representative of those required to perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.

• May require physical effort associated with using the computer to access information, or standing, walking, using stairs, and lifting needed to carry out everyday activities.
• Stand and walk for extended periods.
• Use hands to handle objects, tools, or controls.
• Attention to detail.
• Effective communication, vision, and hearing are essential for safety and productivity.
• Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
• Additional work hours may be requested by management to help manage employee production, projects, and or special events.
• Operate a registered motor vehicle if apart of daily tasks.Engage in frequent personal interaction and communication.
• Possess strong arithmetic and reading skills.
• Follow verbal instructions, written instructions, and company policies.
• Be a self-starter, able to work independently and coordinate with others.
• Thrive in a fast-paced environment, managing stress and meeting productivity guidelines.

The Standard Details

• Maintain a professional demeanor in appearance and communications at all times.
• Participate in staff and/or customer meetings as required.
• Take initiative to prevent non-conformities related to product, process, and quality systems.
• Identify and report any issues related to product, processes, and/or quality.
• Propose and implement solutions through appropriate channels.
• Ensure solutions are effectively implemented.
• Follow posted security procedures at all times while in the building.
• Participate in safety and educational training programs.

What’s In It For You

We are a great company with great people. Full-time employees not under contract are offered:

• 401K and Educational Assistance after 1 year.
• Blue Cross Blue Shield available after 30 days of service, if elected.
• Company Life Insurance.
• A variety of additional benefits and perks.

Additional Information

• This job description may not encompass all tasks necessary to complete the role.
• Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.