Shift Manager - DC Operations

Larsen & Toubro; Chennai District; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Larsen & Toubro invites applications for a senior role overseeing 24x7 data center operations for MEP and IBMS infrastructure in Chennai. You will manage shift technicians, monitor critical equipment, and ensure preventive maintenance and ISO/ISMS/OSHA compliance.

The role requires strong incident management, vendor coordination, and reporting to management and customers. On-call readiness and experience with DCIM/BMS/CCTV systems are essential for uptime and reliability in a mission-critical

Qualifications

• Diploma/BE/B-Tech in Electrical or Mechanical Engg with CDCP preferred.
• 5–10 years in data center critical facility operations.
• Hands-on with DCIM/BMS/CCTV/Access control and security systems.
• Strong communication and incident management skills.
• Willingness for shift handling and frontline troubleshooting.

Responsibilities

• Oversee day-to-day operations of all MEP and BMS systems and manage shift /MEP technicians.
• Ensure continuous monitoring of critical equipment including chillers, UPS, transformers, switchgear, DG sets, CRAC/CRAH units, pumps, STP/RO systems, fire systems.
• Ensure adherence to preventive and predictive maintenance schedules.
• Maintain real-time visibility of alarms/events on BMS/EPMS.
• Lead technicians/operators during the shift and distribute work responsibilities.
• Ensure audits, fire drills, and safety checks are completed as scheduled.
• Perform initial troubleshooting and escalation as per incident management protocols.
• Coordinate with OEM/vendor teams for emergency resolution.
• Lead shift-level outage management and ensure proper communication to stakeholders.
• Document incidents and assist in RCA preparation.
• Coordinate with OEMs/Vendors for routine PM and BM activities
• Coordinate with customer for day-to-day activities
• Responsible for daily/weekly/monthly reports to Management and customer
• Responsible to maintain process and implement ISO standards across functional area
• Coordination for periodic audits and compliance requirement
• Responsible for tracking and managing PUE & WUE of data center
• Supporting for execution of delivery and order extending MEP services
• Ensure operations strictly follow safety, SOPs, MOPs, EOPs, and compliance standards (ISO/ISMS/OSHA).
• Support energy efficiency initiatives and capacity planning.
• Any other related assignment to ensure availability & uptime of datacenter services

Skills

Data center operations

Shift handling

Incident management

Communication skills

Security system experience

Education

Diploma/BE/B-Tech in Electrical Engg/Mechanical Engg. CDCP preferred

Tools

DCIM

BMS

CCTV

Access control

Job description

Job Purpose

This role is has responsibility for 24*7 Data Center Operations for MEP and IBMS infrastructure, Transformers, MV panels, DG, LT panels, UPS, Battery Banks, SMPS, PDU, DX cooling system , PAHU, Lightning arrestors, Earth Pits, Diesel Engines, CPM, VRF, Valves, VFD, Ventilation systems, Containment, FAS, Fire detection system, FSS, VESDA, WLD, RRS, PAS, CCTV etc…

Job Purpose

This role is has responsibility for 24*7 Data Center Operations for MEP and IBMS infrastructure, Transformers, MV panels, DG, LT panels, UPS, Battery Banks, SMPS, PDU, DX cooling system , PAHU, Lightning arrestors, Earth Pits, Diesel Engines, CPM, VRF, Valves, VFD, Ventilation systems, Containment, FAS, Fire detection system, FSS, VESDA, WLD, RRS, PAS, CCTV etc…

Role Description

Key Responsibilities

• Oversee day-to-day operations of all MEP and BMS systems and manage shift /MEP technicians.
• Ensure continuous monitoring of critical equipment including chillers, UPS, transformers, switchgear, DG sets, CRAC/CRAH units, pumps, STP/RO systems, fire systems, etc.
• Ensure adherence to preventive and predictive maintenance schedules.
• Maintain real-time visibility of alarms/events on BMS/EPMS.
• Lead technicians/operators during the shift and distribute work responsibilities.
• Ensure audits, fire drills, and safety checks are completed as scheduled.
• Perform initial troubleshooting and escalation as per incident management protocols.
• Coordinate with OEM/vendor teams for emergency resolution.
• Lead shift-level outage management and ensure proper communication to stakeholders.
• Document incidents and assist in RCA preparation.
• Coordinate with OEMs/Vendors for routine PM and BM activities
• Coordinate with customer for day-to-day activities
• Responsible for daily/weekly/monthly reports to Management and customer
• Responsible to maintain process and implement ISO standards across functional area
• Coordination for periodic audits and compliance requirement
• Responsible for tracking and managing PUE & WUE of data center
• Supporting for execution of delivery and order extending MEP services
• Ensure operations strictly follow safety, SOPs, MOPs, EOPs, and compliance standards (ISO/ISMS/OSHA).
• Support energy efficiency initiatives and capacity planning.
• Any other related assignment to ensure availability & uptime of datacenter services

Qualifications And Experience

EDUCATIONAL QUALIFICATIONS

Diploma/BE/B-Tech in Electrical Engg/ Mechanical Engg. CDCP preferred

RELEVANT EXPERIENCE: ( no. of years of technical, functional, and/or leadership experience or specific exposure required)

• 5–10 years of experience in data center critical facility operations.
• Experience in handling multiple OEMs/Vendors related to MEPs
• Must have hands-on experience on handling DCIM/BMS /CCTV /ACCESS control and other security system
• Strong communication and presentation skills
• Excellent problem identification and incident management skills
• Experience in shift handling and frontline troubleshooting.
• Knowledge of ISO/IEC, TIA?942, and Uptime standards (preferred).
• On-call readiness for emergencies.
• Ability to work in high-pressure, 24×7 mission-critical environments.