SharePoint Online Administrator

Papigen; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Papigen in Chennai seeks an experienced SharePoint Online Administrator to manage Microsoft 365 SharePoint environments, provide user support, governance, and automation, and handle service requests.

You will work with Power Platform and Microsoft 365 initiatives, using PowerShell/PnP PowerShell, Graph API, Power Automate, Power Apps, and Power BI for reporting. Strong documentation and ITSM/SLA experience preferred.

Qualifications

• 5+ years of experience with Microsoft 365 / SharePoint Online.
• Hands-on SharePoint Online administration experience.
• Experience with permissions, site collections, taxonomy, and records management.
• Troubleshooting OneDrive for Business and related services.
• PowerShell / PnP PowerShell for admin tasks and automation.
• Power Automate and Power Apps for automation and apps.
• Microsoft Graph API for integrations.
• Power BI for reporting and dashboards.
• Experience in ITSM/SLA driven support environments.

Responsibilities

• Administer and maintain SharePoint Online sites, collections, permissions, and content structures.
• Manage site hierarchy, quotas, sharing settings, and access controls.
• Configure Term Store, taxonomy, content types, and records management.
• Support governance and policies for SharePoint.
• Resolve incidents and service requests within SLAs.
• Troubleshoot SharePoint, OneDrive, and content issues; provide end-user guidance.
• Coordinate with Microsoft 365 providers and technical teams as needed.
• Automate admin tasks using Power Automate and PowerShell; build Power Apps when needed.
• Develop Power BI reports and dashboards; maintain documentation.

Skills

5+ years experience

SharePoint Online Administration

Troubleshooting & customer service

Documentation

Independence & prioritization

ITSM/SLA-driven support

Tools

PowerShell / PnP PowerShell

Power Automate

Power Apps

Microsoft Graph API

Power BI

OneDrive for Business

Job description

Role Overview

We are looking for an experienced SharePoint Online Administrator to manage, support, and automate Microsoft 365 SharePoint Online environments. The role involves SharePoint administration, user support, governance, automation, troubleshooting, and service request management, with opportunities to work on Power Platform and Microsoft 365 initiatives.

Key Responsibilities

SharePoint Administration

• Administer and maintain SharePoint Online sites, site collections, permissions, navigation, and content structures.
• Manage site hierarchy, site administrators, quotas, sharing settings, and access controls.
• Configure and maintain Term Store, taxonomy, keywords, content types, and records management.
• Support organizational SharePoint policies and governance.

Support Troubleshooting

• Manage SharePoint Online incidents and service requests within defined SLAs.
• Troubleshoot SharePoint, OneDrive for Business, synchronization, access, and content-related issues.
• Provide technical support and guidance to end users.
• Coordinate with Microsoft 365 service providers and technical teams when required.

Automation Development

• Automate administrative tasks and business processes using Power Automate.
• Develop solutions using Power Apps where required.
• Use PowerShell/PnP PowerShell for SharePoint administration and automation.
• Leverage Microsoft Graph API for Microsoft 365 and SharePoint integrations.

Reporting Collaboration

• Develop Power BI reports and dashboards for operational and business insights.
• Work with Microsoft Teams, OneDrive, Viva, and other Microsoft 365 services.
• Maintain technical documentation, procedures, and knowledge articles.
• Participate in projects and cross-functional initiatives.

Required Skills Experience

• 5+ years of experience with Microsoft 365 / SharePoint Online.
• Strong hands-on experience in SharePoint Online Administration.
• Good knowledge of SharePoint permissions, sites, policies, Term Store, taxonomy, content types, and Records Management.
• Experience with OneDrive for Business troubleshooting and administration.
• Hands-on experience with PowerShell / PnP PowerShell.
• Experience with Power Automate and Power Apps.
• Knowledge of Microsoft Graph API.
• Exposure to Power BI reporting and dashboards.
• Strong troubleshooting, customer service, communication, and documentation skills.
• Ability to work independently and manage multiple priorities.
• Experience working in ITSM/SLA-driven support environments.

Good to Have: Microsoft Teams, Viva, .NET/C#, Python, and SharePoint migration experience.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.