Services Sales Specialist

Vertiv Co.; Jamshedpur; Sur place; INR 1 500 000 - 2 500 000; Plein temps

Résumé du poste

Vertiv Group is seeking an experienced Service Sales Manager to drive UPS service sales across contracts, spares, batteries, upgrades, retrofit solutions, and audit services. This is an individual contributor role with full accountability for sales growth, P&L, and customer satisfaction.

You will manage contract business with emphasis on RCR and WCR, identify retrofit opportunities, and develop strategies for solution-based service selling while coordinating with delivery teams to ensure

Qualifications

• 8–12 years of UPS service sales experience in contracts, spares, batteries, upgrades, retrofit, and audit services.
• Proven track record in sales growth and P&L management.
• Strong knowledge of electrical project sales and service delivery models.
• Familiarity with contract structures and RCR/WCR metrics.
• Excellent communication, negotiation, and customer relationship skills.

Responsabilités

• Drive service sales growth across UPS contracts, spares, batteries, upgrades, retrofit and audit services.
• Manage contract business with emphasis on Recurring Contract Revenue (RCR) and Warranty Contract Revenue (WCR).
• Identify retrofit and upgrade opportunities to enhance customer infrastructure.
• Develop and execute strategies for solution-based service sales and audit expansion.
• Own end-to-end service sales cycle from prospecting to closure, including proposals and negotiations.
• Take ownership of P&L for assigned accounts/projects.
• Build relationships with customers in electrical project sales and service domains.
• Collaborate with service delivery teams to ensure smooth execution and satisfaction.

Connaissances

UPS service sales

P&L management

Contract structures

RCR/WCR metrics

Negotiation

Communication

Independent contributor

Analytical skills

Customer relationship

Description du poste

Brief Description:

Role Overview

Vertiv is seeking an experienced Service Sales Manager with 8–12 years of proven expertise in UPS service sales. The ideal candidate will be responsible for driving service revenue growth across contracts, spare parts, batteries, upgrades, retrofit solutions, and audit services. This is an individual contributor role with full accountability for sales growth, P&L management, and customer satisfaction.

Key Responsibilities

• Drive service sales growth in UPS contracts, spare parts, batteries, upgrades, retrofit, and audit services.
• Manage contract business with strong awareness of RCR (Recurring Contract Revenue) and WCR (Warranty Contract Revenue).
• Identify and pursue opportunities in retrofit and upgrade projects to enhance customer infrastructure.
• Develop and execute strategies for solution-based service sales and audit business expansion.
• Handle end-to-end service sales cycle including prospecting, proposal preparation, negotiation, and closure.
• Take ownership of P&L responsibilities for assigned accounts/projects.
• Build and maintain strong relationships with customers in electrical project sales and service domains.
• Collaborate with service delivery teams to ensure seamless execution and customer satisfaction.
• Provide accurate sales forecasts, pipeline updates, and participate in regular status calls.
• Ensure compliance with company policies, pricing guidelines, and contractual obligations.

Required Qualifications & Skills

• Experience: 8 –12 years in UPS service sales (contracts, spares, batteries, upgrades, retrofit, audit services).
• Strong knowledge of electrical project sales and service delivery models.
• Proven track record in sales growth and P&L management.
• Familiarity with contract structures, RCR/WCR metrics.
• Excellent communication, negotiation, and customer relationship skills.
• Ability to work independently as an individual contributor.
• Strong analytical and problem-solving skills.

Preferred Qualifications

• Experience in Vertiv or similar UPS/power solutions industry.
• Exposure to solution-based service selling and consultative approaches.
• Technical understanding of UPS systems and retrofit solutions