Services Master Data Associate

Hewlett Packard Enterprise; India; On-site; INR 400,000 - 800,000; Full time

Job summary

Hewlett Packard Enterprise in India seeks a Services Master Data Associate to manage day-to-day service master data setup, including pricing and cost components, in SAP and related systems.

You will coordinate with cross-functional teams, maintain accurate master data, handle escalations, and support reporting and compliance. This role emphasizes data accuracy, process discipline, and effective stakeholder communication to enable smooth service operations.

Qualifications

• Typically 4–6 years of experience in material master data setup, preferably SAP.
• Strong data entry accuracy and attention to detail.
• Experience with SAP Applications and master data processes.
• Excellent written and verbal communication with stakeholders.

Responsibilities

• Provide day-to-day support for end-to-end service master data setup in SAP and other systems.
• Prepare, maintain, and ensure accuracy of the product setup master data.
• Handle customer escalations and queries with professionalism.
• Maintain documentation to support service operations and compliance.
• Communicate with stakeholders regarding product setup and data management.
• Support reporting and analytics related to service product master data.
• Assist onboarding and training of new team members.

Skills

Data Entry

Digital Transformation

Material master data setup

SAP Applications

Cross-Org Skills

Effective Communication

Results Orientation

Learning Agility

Digital Fluency

Customer Centricity

Education

High school diploma or university degree

Tools

SAP

Job description

Services Master Data Associate Description - Job Summary

Provide comprehensive support for new product setup including cost and pricing setup. Manage queries and escalation related to product setup. Address complex sku system dependencies and ensure accurate data entry.

Responsibilities

Provide day-to-day support for end-to-end service master data setup in S4 and other relevant systems, including pricing and cost components. Prepare, maintain, and ensure accuracy of the product setup master data. Manage customer escalations and queries with efficiency and professionalism. Maintain comprehensive documentation to support service operations and compliance. Communicate effectively with stakeholders regarding product setup and data management. Support reporting and analytics related to service product master data. Assist in onboarding and training new team members, ensuring clear understanding of processes and tools.

Education & Experience

Recommended High school diploma and university graduate. Typically has 4 to 6 years of related working experience in material master data setup and preferably familiar with SAP.

Knowledge & Skills

Data Entry Digital Transformation Material master data setup SAP Applications Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job - Sales Operations

• Schedule - Full time
• Shift - No shift premium (India)
• Travel - No
• Relocation - No

Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

You want to reshape the way the world works. So do we. You’re looking for more than just a job; you’re looking to make a difference. That means creating something new. Something that matters. Something that changes how the world works for the better. A career at HP can help you build the tomorrow you want. Let’s grow together.

Privacy, Terms of Use, and Accessibility Our founders believed that business exists when people work together to ‘accomplish something collectively which they could not accomplish separately.’ We uphold a zero-tolerance policy towards discrimination and treat everyone with respect. By maintaining these principles, we empower the HP team to contribute to our collective success and the future of work. Learn more about HP personal data practices at Privacy Statement, Personal Data Rights Notice (where applicable), Accessibility at HP, and Terms.

You can be yourself at HP. Learn more