SERVICENOW TESTING

Zoho; India; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

Zoho in India seeks a seasoned professional to lead testing initiatives around the ServiceNow platform within IT Services. The role requires 5 to 7 years of hands-on experience to ensure high-quality software delivery and reliable ServiceNow operations that meet business objectives.

You will execute comprehensive testing strategies, automate with Worksoft Certify, and collaborate with development and business teams to validate functionality, security, and performance while maintaining detailed

Qualifications

• Minimum 5–7 years of professional software testing experience in enterprise platforms.
• Hands-on proficiency with Worksoft for test automation.
• Expertise in ServiceNow testing methodologies: functional, integration, and regression.
• Degree in Computer Science, Engineering, or related technical field.

Responsibilities

• Execute testing strategies and test plans for ServiceNow apps and integrations.
• Automate testing using Worksoft Certify to improve coverage and efficiency.
• Collaborate with development and business teams to define test scenarios and criteria.
• Identify, document, and track defects through lifecycle with re-testing.
• Validate performance, security, and functionality against requirements.

Skills

ServiceNow testing

Worksoft Certify

Software testing

SDLC

Communication skills

Education

Bachelor's degree in CS/Engineering

Tools

Worksoft Certify

Job description

Job Description

ServiceNow Testing

Summary

We are seeking a seasoned professional to lead testing initiatives within the IT Services sector, specifically focusing on the ServiceNow platform. This pivotal role demands an individual with 5 to 7 years of hands‑on experience to ensure the delivery of high‑quality software solutions. The successful candidate will be instrumental in validating system functionality, identifying defects, and guaranteeing that the ServiceNow environment operates seamlessly to meet business objectives. This position offers a competitive compensation package ranging from 15 to 20 LPA, reflecting the specialized expertise required to drive testing excellence in a dynamic technology landscape.

Responsibilities

• Execute comprehensive testing strategies and test plans tailored to ServiceNow applications and integrations.
• Utilize Worksoft Certify to automate testing processes, ensuring efficiency and coverage across critical workflows.
• Collaborate closely with development and business teams to define test scenarios and acceptance criteria.
• Identify, document, and track defects throughout the lifecycle, ensuring timely resolution and re-testing.
• Validate system performance, security, and functionality against established requirements and industry standards.
• Maintain detailed test documentation, including test cases, scripts, and execution reports.
• Conduct regression testing to verify that recent changes do not adversely affect existing features.
• Provide regular status updates and insights on testing progress to stakeholders.

Requirements

• Possess a minimum of 5 to 7 years of professional experience in software testing, with a strong focus on enterprise platforms.
• Demonstrate proven, hands‑on proficiency with Worksoft for test automation.
• Show deep expertise in ServiceNow testing methodologies, including functional, integration, and regression testing.
• Hold a relevant degree in Computer Science, Engineering, or a related technical field.
• Exhibit strong analytical skills with the ability to troubleshoot complex issues effectively.
• Maintain a solid understanding of the software development lifecycle (SDLC) and quality assurance best practices.
• Possess excellent communication skills to articulate technical findings to both technical and non-technical audiences.
• Be adaptable and capable of working in a fast‑paced, collaborative environment.