Senior ServiceNow Consultant - Technology Consulting

Ernst & Young LLP ( EY India ); Bengaluru; On-site; INR 1,400,000 - 2,100,000; Full time

Benefits offered by this job

Career development programs

Learning opportunities

Inclusive employer

Work with leading clients

Job summary

EY Consulting in Bengaluru seeks a Senior Consultant for Tech Consulting focused on ServiceNow. You will configure and implement the SPM platform, develop flows, workspaces, and integrations for enterprise use cases, and support CMDB and CSM solutions.

4+ years in SPM development with Agentic AI experience is valued. Join a client-centric, innovative firm delivering long-term value.

Qualifications

• Bachelor of Technology in Computer Science is required.
• 4+ years of Experience as SPM Developer.
• Agentic AI with Custom Application Development experience.
• Hands-on expertise in ServiceNow configuration and implementation.

Responsibilities

• Strong hands-on expertise in ServiceNow SPM platform configuration and implementation and Agentic AI with Custom Application Development experience.
• Proficient in developing Flow Designer workflows, Workspace features, and platform integrations for enterprise use cases.
• Working knowledge of CMDB fundamentals, including data model basics and configuration item relationships.
• Experience in building and supporting ServiceNow CSM and portal development solutions.

Education

Bachelor of Technology in Computer Science

Tools

ServiceNow SPM

Flow Designer

Workspace features

Platform integrations

CMDB fundamentals

Job description

Senior Consultant - Tech Consulting - National - CNS - TC - SERVICE NOW - Bangalore

The opportunity

Senior Consultant-National-Tech Consulting-CNS - TC - SERVICE NOW - PAN INDIA

National : National comprises of sector agnostic teams working across industries for a well rounded experience.

CNS - TC - SERVICE NOW : EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation.

Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems.

EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services.

In Tech Consulting, we are transforming businesses through the power of people, technology and innovation.

It places humans@center, leverages technology@speed and enables innovation@scale.

Your key responsibilities

• Strong hands-on expertise in ServiceNow SPM platform configuration and implementation and Agentic AI with Custom Application Development experience.
• Proficient in developing Flow Designer workflows, Workspace features, and platform integrations for enterprise use cases.
• Working knowledge of CMDB fundamentals, including data model basics and configuration item relationships.
• Experience in building and supporting ServiceNow CSM and portal development solutions.

Skills and attributes

• Qualification Bachelor of Technology in Computer Science
• Experience SPM Developer (4+ years)
• Agentic AI with Custom Application Development experience

What we look for

• People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements.
• You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions.
• We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

• Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors.
• Our people work side‑by‑side with market‑leading entrepreneurs, game‑changers, disruptors, and visionaries.
• As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people.
• At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.
• EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.