ServiceNow Senior developer, AVP

Deutsche Bank AG; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Leave policy

Parental leave

Certifications sponsorship

Employee assistance program

Hospitalization insurance

Life insurance

Health screening 35+

Job summary

Deutsche Bank AG in Pune, India, is seeking a ServiceNow specialist to configure, customize, and develop on the ServiceNow platform. You will write clean code, perform code reviews, and troubleshoot issues while applying architecture-first principles.

The role requires 5-8 years of ServiceNow implementation experience, strong ITSM/ITOM/IRM knowledge, and Agile proficiency, with excellent communication skills to collaborate across teams.

Qualifications

• 5-8 years of ServiceNow Implementation Experience
• ServiceNow ITSM/ITOM/GRC/IRM knowledge required
• Proficiency with ServiceNow development such as scripting and integrations
• Experience with Agile methodologies (Scrum/Kanban)
• Excellent communication and collaboration skills

Responsibilities

• Configure and customize the ServiceNow platform
• Write clean, efficient, and maintainable code in ServiceNow
• Conduct code reviews and quality checks
• Debug and fix technical issues
• Deliver ServiceNow ITSM/ITOM/ITAM/Discovery/IRM solutions using an Architecture-first approach
• Mentor and guide other resources

Job description

Role Description

Analyze business requirements, design and implement solutions

Configuring and customizing the ServiceNow platform

Troubleshoot system performance issues

Good Problem solving abilities

Independent and collaborative working abilities

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Configuring and customizing the ServiceNow platform
• Writing clean, efficient and maintainable code in ServiceNow
• Code Reviews and quality control checks
• Debugging and fixing technical issues
• ServiceNow in-depth ITSM product knowledge is required, ITOM (Discovery/CMP/Service Mapping), GRC, IRM
• Developing ServiceNow ITSM/ITOM/ITAM/Discovery/IRM solutions on ServiceNow platform using an "Architecture first" principle
• Proven experience of delivering solution using ServiceNow development best practices
• Advanced analytical and problem solving experience, ability to multi-task and effectively manage priorities
• Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations
• Expected development experience in ServiceNow is minimum of 6 years
• Contributing unit tests using team's automated testing framework, participating in code reviews, pair programming and UAT defect resolution
• Should be able to guide and mentor other resources

Your skills and experience

The person required for the above position should have the following profile:

• 5-8 years of ServiceNow Implementation Experience
• ServiceNow in-depth ITSM product knowledge is required, ITOM (Discovery/CMP/Service Mapping), GRC, IRM
• Proficiency with ServiceNow Development such as scripting, Flow designers (low code, no code) and integrations
• Experience working in Agile methodology such as Scrum and Kanban
• Excellent communication and collaboration skills

Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.