ServiceNow SecOps

Tata Consultancy Services; Hyderabad, Pune District, Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Tata Consultancy Services in Hyderabad is seeking an experienced ServiceNow consultant specialized in Security Operations and ITSM to join our delivery teams. You will implement security incident response, vulnerability response, catalog items, and automate data flows with integrations to SIEM and vulnerability scanners.

Responsibilities include building service requests through workflows, scripting to automate routine tasks, and ensuring data health across ServiceNow integrations.

Qualifications

• ServiceNow Security Operations experience in incident response or vulnerability response.
• ITSM modules experience (Incident, Problem, Change, CMDB & Asset).
• Catalog items and record producers experience.
• IR integration with SIEM/TI enrichment tools.
• Email integration for suspicious emails as incidents (Phishing).
• Vulnerability response configuration and scanner tool integration.
• Build service requests and workflows for data flows.
• Scripting to automate rote tasks in ServiceNow.
• Orchestration for integrations and process automation.
• Data load and maintenance between ServiceNow and other systems.
• Understanding of Security Incident Response and Vulnerable Item processes.
• Testing and monitoring of the application health and compliance.

Responsibilities

• Implement ServiceNow Security Operations modules and ITSM components.
• Configure catalog items and record producers for service delivery.
• Integrate with SIEM/TI enrichment tools and configure IR apps.
• Build email integrations for phishing-related incidents.
• Configure and integrate Vulnerability Response with scanners.
• Create service requests and workflows to manage data flows.
• Develop scripts to automate routine ServiceNow tasks.
• Perform integrations and process automation using Orchestration.
• Load and maintain data between ServiceNow and other systems.
• Test system and integration scenarios; monitor health and compliance.

Skills

ServiceNow SecOps

ServiceNow ITSM

Catalog items

Record producers

IR with SIEM

Vulnerability Response

Vuln scanner integration

Service requests workflows

Scripting in ServiceNow

ServiceNow Orchestration

Data integration

Security incident response

Vulnerable Items

Testing & monitoring

Tools

SIEM integration tools

Job description

Must-Have

• ServiceNow implementation experience in Security operations - Security Incident Response, Vulnerability Response, Threat Intelligence, Configuration Compliance or modules
• ServiceNow implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset - not limited to) will be an added advantage.
• Working experience in implementation of catalog items and record producers.
• Working experience in configuring Security incident response applications and OOB/ custom integration build with SIEM tool/ TI enrichment tools
• Experience in building email integration for importing suspicious emails as Security incidents (Phishing use case)
  Working experience in configuring Vulnerability response applications and integration with one of vulnerability scanner tool
• Build service requests from customer requirements including requests, request items and tasks using workflows -to manage data flows from the customer to the support teams providing the service
• Uses scripting tools and Service Now functionality create script to automate rote tasks being done in Service Now.
• Performs integrations and process automation using Service Now Orchestration.
• Load, manipulate and maintain data between ServiceNow and other systems.
• Thorough understanding of ServiceNow Security incident response and Vulnerable Item processes
• Performs system and integration testing with sample and live data Monitor health, usage, and overall compliance of the application.