ServiceNow Developer- SecOps

Tata Consultancy Services; Hyderabad; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Tata Consultancy Services (TCS) Hyderabad is seeking a ServiceNow Developer- SecOps with 4–10 years of hands-on experience to design and implement VR and SIR workflows.

You will integrate security tools, automate playbooks, and mentor junior developers while working in an Agile environment, ensuring secure API integrations and resilient incident response processes.

Qualifications

• 4 to 10 years of relevant experience in ServiceNow SecOps
• Experience in VR/SIR implementation and customization
• Strong knowledge of security incident triage, investigation and remediation workflows

Responsibilities

• Design and implement end-to-end Security Incident Response (SIR) workflows.
• Configure and customize Vulnerability Response (VR) processes and remediation workflows.
• Develop Security Playbooks, Flow Designer automations, and IntegrationHub solutions.
• Build and maintain Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, and ACLs.
• Integrate ServiceNow with security platforms such as SIEM, SOAR, vulnerability scanners, threat intelligence, and endpoint security solutions.
• Develop REST/SOAP integrations and secure API frameworks using JSON and authentication best practices.
• Conduct code reviews and mentor junior developers on ServiceNow platform and SecOps implementation standards.
• Troubleshoot complex platform, workflow, data, and integration issues.
• Support release management, deployment activities, and post-production stabilization.
• Good communication, documentation, and stakeholder management skills.
• Comfortable working in Agile/Scrum delivery models with sprint planning, review, and daily stand-ups.

Skills

ServiceNow SecOps VR

ServiceNow SIR

REST/SOAP APIs

JSON

API security

SIEM/SOAR integrations

Data flows

Tools

ServiceNow Platform

Azure DevOps CI/CD

REST APIs

Job description

TCS presents an excellent opportunity for ServiceNow Developer- SecOps

Relevant Experience (Yrs) Need: 4 to 10 years

Role: ServiceNow Developer- SecOps

Required Technical Skill Set

• Strong hands-on experience in ServiceNow SecOps VR (Vulnerability Response) and SIR (Security Incident Response) implementation and customization.
• Deep knowledge of security incident triage, investigation, closure, vulnerability grouping, assignment, and remediation workflows.
• REST/SOAP APIs, JSON, API security, scanner/SIEM/SOAR integrations, and inbound/outbound data flows.

Good to have Technical Skill Set

• CMDB and CSDM concepts with data quality governance exposure.
• Threat Intelligence, GRC, IRM, or broader cyber security operations exposure.
• Azure DevOps / CI-CD pipeline experience for ServiceNow release management.
• Security frameworks such as NIST, ISO 27001, and MITRE ATT&CK.
• Prior BFSI or highly regulated enterprise environment experience.

Desired Competencies (Technical/Behavioral Competency)

Must-Have**

(Ideally should not be more than 3-5)

• Service Now E2, (Service Now Secops SIR/ VR, Service Now ITSM, CMDB)

Good-to-Have

• CMDB and CSDM concepts with data quality governance exposure.
• Threat Intelligence, GRC, IRM, or broader cyber security operations exposure.
• Azure DevOps / CI-CD pipeline experience for ServiceNow release management.

Certifications( Good to Have)

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist – VR
• ServiceNow Certified Implementation Specialist – CIR
• ServiceNow Certified Application Developer (CAD)

Security Tool Integration Exposure

Exposure to one or more of the following security tool categories/platforms is desirable:

• Vulnerability scanners: Rapid7, Tenable, Qualys, Snyk, SonarQube.
• SIEM / SOAR: Splunk, Microsoft Sentinel, Palo Alto Cortex or equivalent.
• Endpoint / threat platforms: CrowdStrike, BeyondTrust, Akamai / GuardiCore or equivalent.
• ServiceNow IRM / GRC and Threat Intelligence integrations.

Responsibility of / Expectations from the Role

• Design and implement end-to-end Security Incident Response (SIR) workflows.
• Configure and customize Vulnerability Response (VR) processes and remediation workflows.
• Develop Security Playbooks, Flow Designer automations, and IntegrationHub solutions.
• Build and maintain Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, and ACLs.
• Integrate ServiceNow with security platforms such as SIEM, SOAR, vulnerability scanners, threat intelligence, and endpoint security solutions.
• Develop REST/SOAP integrations and secure API frameworks using JSON and authentication best practices.
• Conduct code reviews and mentor junior developers on ServiceNow platform and SecOps implementation standards.
• Troubleshoot complex platform, workflow, data, and integration issues.
• Support release management, deployment activities, and post-production stabilization.
• Good communication, documentation, and stakeholder management skills.
• Comfortable working in Agile/Scrum delivery models with sprint planning, review, and daily stand-ups.