Servicenow QA

Teksands.ai; India; Remote; INR 1,050,788 - 1,576,182; Full time

Job summary

Teksands.ai is seeking an experienced ServiceNow QA Tester to ensure the quality of their applications. The role requires expertise in both manual and automated testing methodologies, particularly within the ServiceNow platform, covering areas like ITSM and API testing. The ideal candidate will have a robust technical background and strong problem-solving skills, ensuring top-notch project delivery within Agile teams.

Qualifications

• 5+ years as a ServiceNow QA Tester.
• Proficiency in manual and automated testing.
• Experience with ITSM, CMDB, HRSD, and Discovery modules.

Responsibilities

• Develop and execute comprehensive test plans, test cases, and test scripts.
• Perform functional, regression, integration, and performance testing.
• Communicate test results and defect status to stakeholders.

Skills

Manual Testing

Automated Testing

API Testing

Functional Testing

UI Testing

ServiceNow Platform Expertise

Integration Testing

Defect Management

Tools

ServiceNow Automated Test Framework (ATF)

Postman

Selenium

Jira

Job description

1 week ago Be among the first 25 applicants

Direct message the job poster from Teksands.ai

Experience Level :

Total years – 8 + Years

5+ years as a ServiceNow QA Tester

Job Location: Remote

Notice Period: Immediate

Job Overview:

We are seeking an experienced and highly skilled ServiceNow QA to join our team. The ideal candidate will have 5+ years of hands-on experience working with the ServiceNow platform , particularly in ITSM , CMDB , HRSD , Discovery , and other core modules. The candidate should be an expert in manual and automated testing , including functional testing , API testing , and UI testing . A key responsibility of this role is ensuring the quality, performance , and reliability of ServiceNow applications and integrations. This individual will be responsible for developing and executing test plans, performing integration and regression testing, and troubleshooting complex ServiceNow configurations. The role requires proficiency with tools such as ServiceNow Automated Test Framework (ATF) , Postman , Selenium , and other testing tools, working closely with Agile teams to ensure smooth project delivery and high-quality results.

Key Responsibilities:

· ServiceNow Platform Expertise :

oDemonstrate a deep understanding of ServiceNow modules such as ITSM , CMDB , HRSD , Discovery , and Service Portal .

oValidate ServiceNow portal customizations, widgets, UI components, and integrations with third-party systems.

oTest ServiceNow translations and language packs for multi-lingual support.

oWork on POC testing for new features and modules before deployment.

o

oLead the creation, execution, and maintenance of comprehensive test plans , test cases , and test scripts .

oPerform functional , regression , integration , security , and performance testing for various ServiceNow modules.

oValidate configurations, customizations, and integrations for both standard and third-party solutions.

oConduct User Acceptance Testing (UAT) and support business users during test execution.

o

· Automation & Technical Testing :

oUtilize ServiceNow Automated Test Framework (ATF) to automate UI and API tests.

oPerform API testing using REST/SOAP frameworks with tools like Postman and SoapUI .

oTest workflow automation , business rules , and script includes within ServiceNow.

o

oConduct thorough integration testing to ensure seamless interaction between ServiceNow and other business-critical systems (e.g., Active Directory , LDAP , third-party APIs ).

oTest PowerShell scripts, automated workflows , and ServiceNow integration configurations .

o

oIdentify, log, track, and manage defects using tools like Jira or ServiceNow’s Defect Management system.

oWork closely with developers to troubleshoot issues, validate fixes, and ensure timely defect resolution.

oCommunicate test results and defect status to stakeholders and project teams.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Teksands.ai by 2x

Sign in to set job alerts for “Quality Assurance Specialist” roles.

Quality Assurance Analyst- Risk, Financial Services

SR QA (manual + automation) - India, Fully remote

QA Engineer (manual and automated testing for web, and API-based applications)

Junior Quality Assurance Analyst, Manual

Quality Assurance Engineer - Functional/Manual Testing

Itanagar, Arunachal Pradesh, India 5 days ago

Coimbatore, Tamil Nadu, India 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.