Servicenow Portal Developer

Cloudxtreme; Hyderabad, Chennai District, Bengaluru; Hybrid; INR 900,000 - 1,500,000; Full time

Job summary

Cloudxtreme in Hyderabad, India, is seeking a ServiceNow Developer specialized in Service Portal and Employee Center to design, build, and maintain portals that are responsive and accessible across devices.

You will implement service catalog workflows, write server- and client-side scripts, and collaborate in Agile sprints to deliver high-quality solutions with clear technical documentation.

Qualifications

• Experience with ServiceNow development focusing on Service Portal, Employee Center, or Agent Workspace.

Responsibilities

• Design, develop, and maintain custom Service Portals and Employee Centers on the ServiceNow platform.
• Build widgets, pages, and components using HTML, CSS, Bootstrap and AngularJS.
• Translate business requirements into portal features that are responsive and accessible on multiple devices.
• Implement and enhance the Service Catalog with dynamic forms, catalog items, and workflows.
• Write, test, and debug client-side and server-side scripts (Glide API, Business Rules).
• Conduct testing including Automated Test Framework (ATF) tests to ensure quality and prevent regression.
• Collaborate with stakeholders and architects in an Agile environment.
• Create and maintain technical documentation for portal development and configuration.

Skills

ServiceNow Development

Agile development

Tools

Service Portal framework

Widgets

UI Pages

ATF testing

Job description

Role & responsibilities

• Portal development: Design, develop, and maintain custom Service Portals and Employee Centers on the ServiceNow platform, creating a seamless and user-friendly experience.
• Front-end development: Build and configure custom widgets, pages, and components using modern web technologies, including HTML, CSS, Bootstrap, and JavaScript frameworks like AngularJS.
• User experience: Translate business requirements and UI/UX designs into functional and engaging portal features that are responsive and accessible on various devices.
• Service Catalog development: Implement and enhance the Service Catalog by building request forms, dynamic catalog items, and workflows within the Service Portal.
• Scripting: Write, test, and debug both client-side and server-side scripts to enhance portal functionality and automate processes, including Business Rules, Script Includes, and UI Policies.
• Testing and QA: Conduct thorough testing of portal components and new features, including writing Automated Test Framework (ATF) tests to ensure quality and prevent regression.
• Collaboration: Work closely with business stakeholders, solution architects, and other developers to gather requirements, provide technical solutions, and adhere to Agile development methodologies.
• Documentation: Create and maintain technical documentation for all portal development and configuration.

Required skills and qualifications

• Experience: 3 to 5 years of hands-on experience in ServiceNow development, with a strong focus on Service Portal, Employee Center, or Agent Workspace.

Technical skills

• Proficiency in web development technologies, including HTML, CSS, JavaScript, and Bootstrap.
• Strong experience with the ServiceNow platform, including the Service Portal framework, widgets, and UI pages.
• Experience with JavaScript frameworks, such as AngularJS.
• Experience with ServiceNow server-side and client-side scripting (Glide API, Business Rules, Client Scripts).
• Solid knowledge of REST/SOAP API integrations.