Job Location: Pune, Bangalore, Noida, Chennai, Hyderabad
Location Flexibility: Multiple Locations in Country
Req Id: 2808
Posting Start Date: 3/26/26
Job Role
Senior Technical Consultant
Shift
UK Shift (02:00 pm to 11:00 pm)
Work Mode
Hybrid
Relevant Experience
8+ yrs
Job Description
Role and Accountabilities
This will suit an experienced ServiceNow professional with a successful recent track record of implementing ServiceNow solutions specifically ITSM and ITOM. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization.
Duties
- Providing hands‑on ServiceNow related design and development expertise.
- Supporting a range of ServiceNow based consulting initiatives.
- Work closely with a team of architects, SMEs, and process consultants in end‑to‑end implementations.
- Migration of data and process from legacy tools to ServiceNow, such as BMC Remedy.
- Configure and build integrations with SCCM, SCOM, SAP, Workday, etc.
- Configure and develop enhancements on the ServiceNow platform to meet business needs for modules – ITSM and ITOM.
- Set up ITOM Discovery, schedules, configure CMDB health dashboard, health metrics, etc.
- Define business problems/opportunities with constraints, goals, budgets and timelines.
- Communicate technical problems and solutions to both technical and non‑technical audiences.
- Ability to convey complex technical concepts in understandable business terms. Consults with business analyst/project manager to develop appropriate technical solutions.
- Document and gain acceptance / approvals of selected final solutions.
- Execute technical solutions in capacity as a Sr. consultant.
- Contribute to the development of Fujitsu IP solutions in ServiceNow. Coach and advise other Developers.
Qualifications – Skills And Experience Requirements
- Bachelor's degree with at least 5 years of ServiceNow design and development experience.
- Development experience on the ServiceNow platform including customization of applications such as ITOM, ITSM and custom apps.
- Experience developing ServiceNow solutions and technical design documents from business requirements.
- Experience configuring ServiceNow Discovery and Service Mapping including set‑up of MID servers.
- Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API).
- Experience developing, implementing, and maintaining large‑scale applications and systems.
- At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
- Must have strong requirements gathering experience.
- Programming expertise in Java, JavaScript or other functional programming languages.
- Demonstrated understanding of ITIL practices.
- Excellent written and oral communication skills.
Skills And Certifications
- ServiceNow certifications – ServiceNow System Administrator, Certified Implementation Specialist (must and preferred in ITSM and ITOM Product lines).
- ITIL v3 certification.
- Excellent analytical and problem‑solving skills.
- Excellent verbal and written communication skills.
- Strong presentation development and customer presentation skills.
- Successful teamwork experience & demonstrated leadership abilities.
Relocation Supported: Yes
Visa Sponsorship Approved: No
At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.