ServiceNow HAM-Technical Consultant
Location: Bangalore (flexibility across multiple locations within the country). Shift: UK (Hybrid work mode). Relevant Experience: 5+ years. Core skills: Asset Management, CMDB Integration, Flow Designer. Position: Senior ServiceNow Technical Consultant.
Key Responsibilities
- Develop and customize ServiceNow applications focused on IT Asset Management, Hardware Asset Management, and Software Asset Management.
- Collaborate with the architecture team to design and implement solutions that meet client requirements.
- Optimize and maintain existing ServiceNow applications for performance and scalability.
- Lead code reviews and enforce best practices in ServiceNow development.
- Provide technical guidance and mentorship to junior developers.
- Develop integrations with other business systems and applications.
- Troubleshoot and resolve complex technical issues in the ServiceNow environment.
- Stay abreast of new ServiceNow features and technologies, incorporating them into solutions as appropriate.
- Communicate technical problems and solutions to both technical and non-technical audiences.
- Document and obtain acceptance/approvals for selected final solutions.
- Execute technical solutions in capacity as a senior consultant.
- Contribute to the development of Fujitsu IP solutions in ServiceNow.
- Coach and advise other developers.
Qualifications
- Bachelor's degree with at least 5 years of ServiceNow design and development experience.
- Experience customizing applications such as ITAM, ITSM, custom apps, and SAM.
- Experience developing ServiceNow solutions and technical design documents from business requirements.
- Experience configuring ServiceNow Discovery and Service Mapping, including MID server setup.
- Experience with custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API).
- Experience developing, implementing, and maintaining large-scale applications.
- At least two full lifecycle ServiceNow implementations in a lead consultant role.
- Strong requirements gathering experience.
- Programming expertise in Java, JavaScript or other functional programming languages.
- Demonstrated understanding of ITIL practices.
- Excellent written and oral communication skills.
Certifications
- ServiceNow System Administrator and Certified Implementation Specialist; preferred in ITSM and ITOM product lines.
- ITIL v3 certification.
Benefits and Support
- Competitive salary and generous benefits.
- Unrivalled investment and training in your career.
- Stimulating learning environment.
- Culture of innovation and inspiration.
- Flexible and creative work environment.
- Relocation support: Yes.
- Visa sponsorship: No.
At Fujitsu, we are committed to an inclusive recruitment process that values diverse backgrounds and experiences.