ServiceNow Developer (ITSM)

NetApp; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

NetApp in Bengaluru seeks a ServiceNow Developer to design, build, and support custom applications on the ServiceNow platform. The role requires strong expertise in advanced scripting, data modeling, security, workflow automation, and integrations, with a focus on modern UI development using Workspaces and UI Builder.

You will work independently on complex requirements while aligning with best practices and user experience standards.

Qualifications

• Strong expertise in designing and building custom applications on ServiceNow.
• Experience with advanced platform scripting and data modeling.
• Security configuration including roles, ACLs, and data access rules.
• Design and management of Flow Designer and Workflow automations.

Responsibilities

• Serve as the primary developer for custom applications built on the ServiceNow platform.
• Design end-to-end custom application architecture including scoped apps and data models.
• Develop modern UI experiences using Workspaces and UI Builder.
• Build and maintain integrations with third-party tools using REST APIs and MID Server.

Skills

Advanced scripting

Data modeling

Security

Workflow automation

Integrations

UI development

Architectural thinking

Communication

Tools

REST APIs

MID Server

Job description

Job Summary

The ServiceNow Developer is responsible for designing, building, and supporting custom applications using core ServiceNow platform capabilities. This role requires strong expertise in advanced scripting, data modeling, security, workflow automation, integrations, and modern UI development using Workspaces and UI Builder. The developer works independently on complex requirements while ensuring alignment with platform best practices and user experience standards. Strong communication, technical ownership, and architectural thinking are essential for success in this role.

Job Requirements

• Serve as a primary developer for custom applicationsbuilt on the ServiceNow platform, supporting enterprise and ITBMaligned use cases.
• Design and implement endtoend custom application architecture, including scoped applications, tables, relationships, data model, and configuration.
• Apply advanced platform scripting(Script Includes, Business Rules, Glide APIs, asynchronous processing) to deliver scalable and highperformance solutions.
• Configure and manage application securityincluding roles, ACLs, data access rules, and separation of concerns following platform best practices.
• Design and manage Flow Designer and Workflow automationsto support custom application lifecycles, approvals, and process orchestration.
• Build and maintain integrations with thirdparty tools and enterprise systemsusing REST APIs, integration spokes, and MID Server as required.
• Develop modern user experiences using Workspaces and UI Builder, creating responsive, rolebased interfaces for custom applications.
• Create and enhance UI componentssuch as Forms, Lists, UI Actions, UI Policies, and related platform elements to support application functionality.
• Support Service Portal experiencesfor custom applications where portalbased access or legacy UI is required.
• Collaborate effectively with product owners, and cross-functional teams through design documentation, technical reviews, and solution walkthroughs.

Education

Minimum of 5 years of related experience

Primary skillset:Custom Applications, Advanced Scripting, Flow, Integrations

Secondary skillset: Service Portal