ServiceNow Developer

Leidos; Pune District; On-site; INR 2,000,000 - 3,500,000; Full time

Job summary

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. We seek a ServiceNow Developer to design, build, and maintain scalable, secure platform solutions, working with architects, admins, and stakeholders.

The role emphasizes hands-on development, scripting in JavaScript, and integrations, with opportunities to mentor peers and contribute to upgrades and governance.

Qualifications

• ServiceNow CSA certification is required.
• 4+ years of hands-on ServiceNow development experience.
• Bachelor's degree in Computer Science/Information Technology or equivalent experience.
• Strong proficiency in JavaScript, Glide APIs and server/client scripting.
• Experience with Flow Designer, Integration Hub, and Workflow Editor (legacy).
• Experience building REST/SOAP web services and integrations.

Responsibilities

• Design, develop, and implement custom applications on the ServiceNow platform.
• Configure ITSM/ITOM/ITAM/HRSD/CSM/SecOps as needed and maintain configurations.
• Build Flow Designer flows, business rules, client scripts, UI policies, ACLs, and script includes.
• Develop and support REST/SOAP integrations between ServiceNow and third-party systems.
• Create and maintain Service Portal widgets and UI components.
• Mentor junior developers and participate in code reviews.

Skills

ServiceNow Development

JavaScript

CSA Certification

Glide APIs

REST/SOAP Integrations

Agile/Scrum

Education

Bachelor's degree in Computer Science or related field

Tools

Git

ServiceNow CI/CD

Flow Designer

Job description

Description

Looking for an opportunity to make an impact?

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

If this sounds like the kind of environment where you can thrive, keep reading!

We are seeking an experienced ServiceNow Developer to design, build, and maintain solutions on the ServiceNow platform. The ideal candidate has hands-on expertise across multiple ServiceNow modules, strong scripting skills, and a track record of delivering scalable, secure, and well-governed platform solutions. You will work closely with business stakeholders, architects, and administrators to translate requirements into effective ServiceNow applications and workflows.

Key Responsibilities

• Design, develop, and implement custom applications, workflows, and integrations on the ServiceNow platform
• Configure and customize ServiceNow modules such as ITSM, ITOM, ITAM, HRSD, CSM, SecOps, or GRC as needed
• Build and maintain Flow Designer flows, business rules, client scripts, UI policies, UI actions, ACLs, and script includes
• Develop and support REST/SOAP integrations between ServiceNow and third-party systems
• Create and maintain Service Portal widgets and custom UI components
• Participate in platform upgrades, ensuring custom code and configurations remain compatible
• Write clean, well-documented, and testable code following ServiceNow best practices and coding standards
• Perform unit testing, support UAT, and troubleshoot defects across development, test, and production instances
• Collaborate with architects and admins on data model design, ACL/security architecture, and performance optimization
• Support Agile/Scrum ceremonies including sprint planning, backlog grooming, and demos
• Create technical documentation, including design specs, release notes, and knowledge base articles
• Mentor junior developers and participate in code reviews

Required Qualifications

• ServiceNow Certified System Administrator (CSA)
• 4+ years of hands-on ServiceNow development experience
• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
• Strong proficiency in JavaScript, Glide APIs (GlideRecord, GlideAjax, GlideForm, GlideSystem), and server/client-side scripting
• Experience with Flow Designer, Integration Hub, and Workflow Editor (legacy)
• Solid understanding of the ServiceNow data model, ACLs, business rules, and update sets
• Experience building and consuming REST/SOAP web services and integrations (MID Server experience a plus)
• Familiarity with Service Portal (AngularJS/Bootstrap) or UI Builder/Now Experience Framework
• Experience with at least one core ServiceNow module (ITSM, ITOM, ITAM, HRSD, CSM, or SecOps)
• Understanding of ITIL processes (Incident, Problem, Change, Request Management
• Experience with source control (Git) and CI/CD practices for ServiceNow (e.g., ServiceNow DevOps, Automated Test Framework)
• Strong analytical and troubleshooting skills
• Excellent written and verbal communication skills

Preferred Qualifications

• Master's Degree
• ServiceNow Certified Application Developer (CAD)
• Additional Certified Implementation Specialist (CIS) certifications (e.g., ITSM, HRSD, CSM, SecOps, Discovery)
• Experience with Performance Analytics, Reporting, or Now Assist/AI features
• Experience with or knowledge of Otto, Autonomous Workforce/AI Specialists (AI Agents), and AI Control Tower
• Experience working in Agile/Scrum environments
• Background in enterprise environments with complex integration landscapes
• Experience with scaled/vector databases, LDAP/SSO/SAML integrations, or scripting in Python is a plus
• Experience in the electric utility industry is a plus

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.