Servicenow Architect

Sigma Allied Services; Indore District, Pune District; Hybrid; INR 2,790,000 - 3,348,000; Full time

Job summary

Sigma Allied Services is seeking a Senior ServiceNow Architect for an onsite role in Indore/Pune. You will design scalable ServiceNow solutions across FSM, CSM, ITSM, HRSD and CMDB, lead workshops, and translate business needs into technical architecture.

You will guide platform modernization and integrations, ensuring alignment with enterprise standards. The role requires deep ServiceNow expertise, leadership in project delivery, and the ability to drive architectural decisions in a complex

Qualifications

• 10+ years of experience in ServiceNow architecture and delivery.
• Deep expertise in FSM/CSM/HRSD/ITSM/CMDB and integrations.
• Experience leading customer workshops and translating requirements into design.

Responsibilities

• Design scalable ServiceNow solutions across FSM/CSM/ITSM/CMDB and platform development.
• Lead discovery sessions and workshops to gather requirements and craft designs.
• Create blueprints, architecture docs, and implementation roadmaps.
• Develop UI experiences using UI Builder and Service Portal with wireframes.
• Design and oversee integrations via REST/SOAP APIs and IntegrationHub.
• Provide technical leadership and ensure best practices and standards.
• Lead platform upgrades, health checks, and performance optimizations.
• Collaborate with teams and stakeholders to ensure successful delivery.
• Mentor teams on solution design, governance, and implementation best practices.

Skills

ServiceNow architecture

FSM/CSM/ITSM/CMDB

Platform development

API integrations

UI Builder

Tools

REST APIs

SOAP APIs

IntegrationHub

Job description

Position: ServiceNOW Architect (Super urgent)

Location: Indore/Pune Onsite

Rate: 2,50,000- 3,00,000/Month

Experience: 10+ Years

Job Description

• ServiceNow Solution Architect (FSM or CSM , HRSD, ITSM & CMDB) and Platform Development

Role Summary:

We are looking for an experienced ServiceNow Solution Architect with deep expertise in Field Service Management (FSM) or CSM module, HRSD module, IT Service Management (ITSM), CMDB, and enterprise integrations. In this role, you will be responsible for designing scalable and future-ready ServiceNow solutions, leading customer workshops, translating business requirements into technical architecture, and driving platform modernization initiatives. You will work closely with business stakeholders, delivery teams, and customers to ensure successful implementation of enterprise ServiceNow solutions.

What will your role look like?

1. Design and architect scalable ServiceNow solutions acrossFSM, CSM, HRSD, ITSM, and CMDB modules and Platform Development.
2. Lead discovery sessions and customer workshops to gather business requirements and translate them into technical solution designs.
3. Develop solution blueprints, architecture documents, and implementation roadmaps.
4. Create intuitive user experiences using ServiceNow UI Builder and Service Portal, including wireframes and mockups.
5. Design and oversee integrations with enterprise applications using REST/SOAP APIs, IntegrationHub, and other integration platforms.
6. Provide technical leadership throughout the project lifecycle, ensuring adherence to ServiceNow best practices and architectural standards.
7. Lead ServiceNow platform upgrades, instance health assessments, performance optimization, and modernization initiatives.
8. Collaborate with developers, business analysts, project managers, and client stakeholders to ensure successful project delivery.
9. Mentor development teams and provide guidance on solution design, governance, and implementation best practices.