ServiceNow Architect

Victree Solutions; Bengaluru; Presencial; INR 3 000 000 - 5 500 000; Tempo integral

Resumo da oferta

Victree Solutions is seeking a senior Architect to lead CMDB and ITOM architecture, defining target-state architecture and governance for ServiceNow ecosystems.

The role covers discovery, service mapping, data quality, API strategies, and AI-enabled CMDB capabilities across on-premise and cloud sources. You will drive maturity, standards, and integration frameworks to enable enterprise transformation.

Qualificações

• Experience leading CMDB/ITOM architecture initiatives.
• Proven ability to define target-state architecture and governance.

Responsabilidades

• Define target-state CMDB and ITOM architecture.
• Design scalable integration frameworks.
• Establish architecture standards and best practices.
• Drive CMDB maturity and ITOM roadmap planning.
• Architect Discovery and Service Mapping solutions.
• Define CI lifecycle and governance models.
• Design reconciliation and data quality frameworks.
• Establish application and infrastructure dependency models.
• Evaluate onboarding approaches for new data sources.
• Define API strategies and data exchange standards.
• Enable data aggregation from infrastructure, cloud, identity, ERP, and business systems.
• Design AI-enabled Configuration Management architectures.
• Architect context layers, knowledge layers, and enterprise ontology models.
• Support future Agentic Operations and CMDB Control Tower initiatives.
• Evaluate AWS Bedrock, LLM integrations, and AI workflows.

Conhecimentos

ServiceNow ITOM Suite

Service Mapping

CMDB Architecture

API Architecture

Integration Hub

Data Integration

Cloud Architecture

Enterprise Data Modeling

CMDB Coverage

Data Quality Improvements

AI Readiness of CMDB Ecosystem

Descrição da oferta de emprego

Mandatory Skills:

ServiceNow ITOM Suite, Service Mapping, CMDB Architecture, API Architecture, Integration Hub, Data Integration, Cloud Architecture, Enterprise Data Modeling, CMDB Coverage, Data Quality Improvements, AI Readiness of CMDB Ecosystem.

Description:

Lead architecture, design, and roadmap development for ServiceNow CMDB and ITOM capabilities. This role will define target-state architecture, drive integration strategies, establish governance standards, and enable future AI-powered operational intelligence capabilities. The Architect will serve as the technical authority for CMDB, Discovery, Service Mapping, integration architecture, and AI-driven operational transformation initiatives.

Role:

• Define target-state CMDB and ITOM architecture.
• Design scalable integration frameworks.
• Establish architecture standards and best practices.
• Drive CMDB maturity and ITOM roadmap planning.

ITOM & CMDB Transformation

• Architect Discovery and Service Mapping solutions.
• Define CI lifecycle and governance models.
• Design reconciliation and data quality frameworks.
• Establish application and infrastructure dependency models.
• Evaluate onboarding approaches for new data sources.
• Define API strategies and data exchange standards.
• Enable data aggregation from infrastructure, cloud, identity, ERP, and business systems.
• Design AI-enabled Configuration Management architectures.
• Architect context layers, knowledge layers, and enterprise ontology models.
• Support future Agentic Operations and CMDB Control Tower initiatives.
• Evaluate AWS Bedrock, LLM integrations, and AI workflows.