Servicenow Professional

Tekskills Inc.; Delhi; Hybrid; INR 2,500,000 - 4,500,000; Full time

Job summary

Tekskills Inc. seeks an experienced ServiceNow CMDB/ITOM Specialist to drive CMDB data quality, implement the CSDM framework, and oversee discovery and service mapping in a hybrid work setting.

Ideal candidates bring 10+ years of hands-on ServiceNow CMDB, ITOM, and ITSM knowledge, with exposure to hybrid cloud and large-scale enterprise infrastructure to support IT operations.

Qualifications

• Hands-on experience with ServiceNow CMDB and ITOM.
• Strong understanding of the CSDM framework and service mapping.
• Experience with discovery, service graph connectors, and CI normalization.
• Governing CMDB data quality and certification processes.
• Knowledge of ITSM/ITOM domains and AIOps concepts.
• Exposure to hybrid cloud and enterprise infrastructure.

Skills

ServiceNow CMDB

CSDM framework

Service Mapping

Discovery

Service Graph Connectors

CI normalization

CMDB governance

ITSM knowledge

ITOM knowledge

AIOps & Observability

Hybrid cloud & enterprise infra

Job description

Hiring: ServiceNow CMDB / ITOM Specialist

Location: PAN India

Experience: 10+ Years

Mode: Hybrid

Mandatory: ServiceNow Platform, ITOM, CMDB, CSDM, Configuration Management

Skills Required:

• ServiceNow CMDB (5+ years hands-on)
• CSDM framework
• Service Mapping & Discovery
• Service Graph Connectors
• CI normalization & reconciliation
• CMDB governance & certification
• ITSM, ITOM knowledge
• AIOps & Observability understanding
• Experience in hybrid cloud & enterprise infrastructure