Service Specialist

Epiroc Group; Udaipur District; On-site; INR 600,000 - 900,000; Full time

Job summary

Epiroc Group is seeking a Service Specialist in the Udaipur region, Rajasthan, to perform daily and scheduled maintenance on underground drilling equipment. You will ensure safety culture, adhere to SOP/SMP, and contribute to reliability improvements in a fast-paced mining environment.

Ideal candidates hold a BE or Diploma in Mechanical or Electrical engineering with 3–5 years’ underground mining exposure, and possess strong analytical, communication, and MS Office skills to support team goals

Qualifications

• BE/Diploma in Mechanical or Electrical Engineering with 3–5 years’ experience in underground mines, drills, and TME.
• Experience with SHE standards and guidelines.

Responsibilities

• Perform daily, scheduled, breakdown and corrective maintenance to ensure machine availability.
• Follow SOPs and SMPs for all operations and maintenance activities.
• Provide daily/shift reporting and support to Team Leader and Senior staff.
• Participate in RCA and FMEA analyses to improve fleet reliability.
• Team management and parts planning to run shifts; initiate Kaizen and audit activities.

Skills

Analytical Skills

Problem-Solving

Communication

Teamwork

Time Management

Attention to Detail

Adaptability

Interpersonal Skills

Risk Management

Customer Focus

Troubleshooting

Education

BE/Diploma in Mechanical/Electrical Engineering

Tools

MS Office

Excel

Word

PowerPoint

Job description

Service Specialist

Functional area: Service

Onsite or Remote: Onsite

Country/Region: IN

Location: Udaipur, RJ, IN, 313001

Are you in for a big challenge, like contributing to the success of new global company? Epiroc is the company demerged from Atlas Copco in April 2018, with shareholders' and stock exchange approvals. Epiroc is a leading global productivity partner to the mining, infrastructure, and natural resources industries. Epiroc stands for innovation, commitment, and collaboration, which is the speed to market & industry leadership; the passion to help customers succeed and a close partnership for deep understanding of the needs. We clearly aim to be our customers’ first choice.

Position : Service Specialist

Job Description:Key Responsibilities:

Ensure to Maintain Safety Culture at Workplace. Take part in all SHE Activities.
Ensure to Maintain Housekeeping and 5's and Safety Standard at Workplace as well as in working premises.
Follow and Ensure Team Member must follow SOP and SMP for all Operational and Maintenance Activities.Perform Daily Maintenance, Schedule Maintenance, Breakdown Maintenance and Corrective Maintenance. Maintain and Ensure Machine Availability, MTTR and MTBF
Proper Daily/Shift Reporting, Handover Takeover, support to Team Leader and Senior in day-to-day activities.
Participate in RCA and FIP's for analysis to improve of Fleets.
Team Management and Parts Planning to run shifts. Initiate Kaizen, AO Activities and participate in audit.
Implementing predictive maintenance strategies to monitor equipment health and prevent unplanned downtime due to equipment failures.
Developing and delivering training on maintenance or operation team to educate employees as well as operator to improve maintenance and operation team efficiency and best practices.
With strong analytical and problem-solving skills, effective communication, and a commitment to continuous improvement, he will significantly enhance the cost-effectiveness and machine reliability for operation.

Qualifications:

BE/Diploma in Mechanical/Electrical 3 to 5 years' experience with exposure of Underground mines in Drills/TME.
Well Experience with SHE standard and guidelines.
Technical Competent on HEMM Underground machinery.Having good troubleshooting skills on Underground Drilling Equipment Hydraulic as well as in electrical system.

Having good knowledge of MS Office, particularly Excel, Word, and PowerPoint, along with strong presentation skills.
Communication Skills, Analytical Skills, Interpersonal Skills, Problem-Solving Skills, Attention to Detail, Teamwork and Collaboration, Adaptability, Critical Thinking, Time Management, Problem Ownership, Risk Management, Customer Focus.
Exposure to Failure Analysis (FMEA & RCA), Reliability and Sustainability Engineering.Understanding and applying reliability metrics such as Mean Time Between Failures (MTBF), Mean Time To Repair (MTTR), and failure rate analysis.

Analytical Mindset: Approaching problems with logic and reasoning, and systematically evaluating evidence to arrive at sound conclusions.
Problem-Solving Orientation: Being proactive in identifying and addressing reliability issues, rather than waiting for them to accelerate.
Resilience: Persevering in the face of challenges and setbacks and demonstrating determination to solve complex reliability problems.Thoroughness: Paying close attention to details when analysing data, conducting tests, or assessing potential failure modes ensures accuracy and reliability in findings.
Investigative Nature: Having a natural inclination to explore and understand how systems work and why failures occur fosters continuous improvement and innovation.
Outcome-Oriented: Focusing on delivering tangible results and improvements in product reliability, rather than just completing tasks.
Self-Development: Actively seeking opportunities to expand knowledge and skills, staying updated with emerging technologies and best practices in reliability engineering.

Location: Udaipur Region, Rajasthan, INDIA

Why should you apply for this position?

• We provide opportunities for personal growth (interesting tasks, development programs, and the ability to move to different positions).
• Our employees like us (there is a friendly atmosphere, we work in pleasant and modern environment).
• We give our colleagues the opportunity to uphold their own ideas.

The last date of application is 10th October 2026.

Epiroc is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epiroc.com .