Service Sales Engineer

Hitachi, Ltd.; Ahmedabad District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Hitachi, Ltd. seeks an experienced Service Sales Engineer for Gujarat, based in Ahmedabad.

The role requires extensive travel across the state to engage with customers, develop strong relationships, and drive business opportunities across the Service portfolio.You will work with power generation electrical systems, T&D markets, industrial and automobile sectors, and key customers in Gujarat. Fluency in English and local languages is required, with a strong customer-first mindset and a

Qualifications

• Bachelor’s degree in engineering or related field.
• Willingness to travel 60–80% for customer engagements.
• Strong knowledge of power generation, T&D, and industry customers.
• Solution-oriented with focus on customer satisfaction.
• Collaborative with digital tools and data to support service delivery.

Responsibilities

• Travel to customer sites across Gujarat to engage stakeholders.
• Develop and expand relationships with key customers.
• Identify and drive service opportunities in the portfolio.
• Coordinate with internal teams to ensure service delivery.

Skills

Customer engagement

Relationship building

Travel readiness

English fluency

Communications

Education

Bachelor's degree in engineering

Job description

The opportunity

We are seeking an experienced Service Sales Engineer for Gujarat, based in Ahmedabad. The role requires extensive travel across the state to engage with customers, develop strong relationships, and drive business opportunities across the Service portfolio.

How you’ll make an impact

• Should demonstrate a strong commitment to serving customers and achieving high levels of customer satisfaction.
• Should possess robust knowledge of power generation electrical systems, transmission and distribution (T&D) markets, industrial and automobile sectors, as well as key customers within the Gujarat region.
• Should have proven experience in travelling to customer sites, including remote locations, and maintaining effective engagement with multiple site teams across power plants, transmission, industrial and automobile facilities.
• Should have experience in managing channel partners and supporting them along a clearly defined growth trajectory.
• Should genuinely value customer engagement and the development of long-term customer relationships.
• Candidates with substantial experience in similar organizations and with comparable products will naturally have a competitive advantage.
• Should have successfully managed a minimum of 20 customers over the course of their career, with demonstrable experience in developing and expanding these customer relationships (specific examples will be beneficial during the interview).
• Should exemplify Hitachi Energy’s core values of safety and integrity, taking responsibility for one’s actions while caring for colleagues, customers, and the broader business.

Your background

• Bachelor’s degree in engineering.6–10 years of relevant professional experience.
• Willingness to travel 60–80% of the time for customer-facing engagements.
• Strong understanding of transmission and distribution (T&D), power generation, and industry customers, with particular focus on after-market services.
• Proven positive, solution-oriented approach to service-related challenges.
• Demonstrated strong commitment to customer satisfaction.Collaborative working style, with effective utilization of internal digital systems and standard processes.
• Practical application of digital tools and data to support customer interactions, service execution, and issue resolution.
• Currently based in the Western region, with proficiency in two or more local languages.Fluency in spoken and written English is required.