Service Now integration Engineer

Infosys; Hyderabad; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Infosys in Hyderabad, India is seeking professionals to join our Cloud Infrastructure Services with strong QA, architecture validation, and client delivery focus. The role involves QA interfaces, design reviews, and guiding teams to deliver high-quality software.

Responsibilities include estimation participation, risk planning, code reviews, and promoting SOLID design, agile practices, and best quality processes throughout the project lifecycle.

Qualifications

• Bachelor of Engineering, BTech, BCA, MCA, or MTech are eligible educational backgrounds.
• Experience in Digital Commerce, Catalog Management and CRM domains preferred.
• Understanding of architecture, QA, and estimation practices is beneficial.
• Familiarity with agile methodologies and software quality processes.

Responsibilities

• Interface with the client for QA, issue resolution and high customer satisfaction.
• Understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain.
• Participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews.
• Lead and guide teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to organizational guidelines and processes.
• Key contributor to building efficient programs and systems and help clients navigate their digital transformation journey.

Skills

Digital Commerce

CRM

Agile methodologies

Software testing

Quality processes

Software estimation

Architecture fundamentals

Code reviews

Project lifecycle

SOLID principles

Problem solving

Communication skills

Education

Bachelor of Engineering

BTech

BCA

MCA

MTech

Tools

SAP PM

ServiceNow

Ansible

CRM

Job description

Educational Requirements

• Bachelor of Engineering
• BTech
• BCA
• MCA
• MTech

Service Line

Cloud Infrastructure Services

Responsibilities

• Interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction.
• Understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain.
• Participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews.
• Lead and guide teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and the processes.
• Key contributor to building efficient programs and systems and help clients navigate their digital transformation journey.

Additional Responsibilities

• Knowledge of more than one technology
• Basics of Architecture and Design fundamentals
• Knowledge of Testing tools
• Knowledge of agile methodologies
• Understanding of Project life cycle activities on development and maintenance projects
• Understanding of one or more Estimation methodologies
• Knowledge of Quality processes
• Basics of business domain to understand the business requirements
• Analytical abilities, Strong Technical Skills, Good communication skills
• Good understanding of the technology and domain
• Ability to demonstrate a sound understanding of software quality assurance principles
• SOLID design principles and modelling methods
• Awareness of latest technologies and trendsExcellent problem solving, analytical and debugging skills

Technical and Professional Requirements

• Primary skills:Domain->Digital Commerce->Catalog Management
• Technology->CRM->CRM - ALL
• Technology->SAP Functional->SAP PM->MRO

Preferred Skills

• Domain->Digital Commerce->Catalog Management
• Technology->CRM->CRM - ALL->Service Now
• Technology->Devops->Ansible