Service Engineer

OpticVyu; Kharagpur, Kolkata District, Delhi; On-site; INR 180,000 - 300,000; Full time

Job summary

OpticVyu in India is seeking a field technician to install CCTV cameras, configure network settings, and ensure system reliability.

You will conduct site visits, perform surveys, troubleshoot issues, and prepare reports for the Regional Head while maintaining strong client relationships on-site.

Responsibilities include presenting solutions to clients, handling office and field work, and documenting progress and challenges in timely reports, supporting project execution and customer satisfaction.

Responsibilities

• Install CCTV cameras and configure network settings to ensure optimal performance.
• Conduct routine site visits to verify camera functionality and resolve operational issues.
• Identify and fix technical problems at installation sites, ensuring minimal downtime.
• Perform site surveys to assess installation requirements and prepare detailed reports.
• Present solutions and project updates to clients in a clear and professional manner.
• Support miscellaneous office tasks and travel to sites as required for project execution.
• Submit timely and accurate reports to the Regional Head, documenting scanning progress, site details, and operational challenges.
• Maintain professional, respectful client relationships during field visits, representing the company with competence and courtesy.

Job description

Key Responsibilities

• Camera Installation: Install CCTV cameras and configure network settings to ensure optimal performance.
• Site Visits: Conduct routine visits to verify camera functionality and resolve operational issues.
• Troubleshooting: Identify and fix technical problems at installation sites, ensuring minimal downtime.
• Site Surveys: Perform site surveys to assess installation requirements and prepare detailed reports.
• Client Presentations: Present solutions and project updates to clients in a clear and professional manner.
• Office & Field Work: Support miscellaneous office tasks and travel to sites as required for project execution.
• Reporting: Submit timely and accurate reports to the Regional Head, documenting scanning progress, site details, and operational challenges.
• Client Relationship Management: Maintain professional, respectful, and positive relationships with clients during field visits, representing the company with competence and courtesy.