CCTV and Network Maintenance Technician

Silicon E Solution; Pune District; On-site; INR 250,000 - 420,000; Full time

Job summary

Silicon E Solution in Pune seeks a skilled IP CCTV & Network Maintenance Technician to install, configure, troubleshoot, and perform preventive maintenance on IP CCTV surveillance systems and network infrastructure at client sites.

You will install cameras, NVRs, configure IPs, test connectivity, and maintain documentation. Travel to client sites is required, with coordination from senior engineers for complex issues and comprehensive service reports.

Qualifications

• 1–3 years hands-on IP CCTV, networking, or field service experience.
• ITI/Diploma/Graduate in electronics or networking or related field.
• Willingness to travel to client sites.

Responsibilities

• Install, configure, and maintain IP CCTV cameras, NVRs, and related equipment.
• Troubleshoot camera connectivity, recording issues, and network problems.
• Perform preventive maintenance and system health checks.
• Attend client sites for breakdown calls and installations.
• Prepare site visit and service reports.
• Coordinate with senior engineers for complex issues.

Skills

IP Networking

IPv4 & Subnetting

DHCP & DNS

VLAN & TCP/IP

PoE & Switches

IP CCTV & NVRs

Windows OS basics

Education

ITI / Diploma / Graduate in Electronics, Networking, Computer Science, Electrical

Tools

NVRs

CCTV VMS

Fiber testing tools

Ping/Traceroute tools

Job description

Job Summary

We are looking for a skilled IP CCTV & Network Maintenance Technician responsible for installation, configuration, troubleshooting, preventive maintenance, and support of IP CCTV surveillance systems and network infrastructure at client sites.

IP CCTV Installation & Maintenance

• Install, configure, and maintain IP CCTV cameras, NVRs, and related equipment.
• Perform camera installation, focusing, positioning, configuration, and testing.
• Configure IP addresses, recording parameters, camera profiles, and user access.
• Troubleshoot issues related to camera connectivity, video loss, recording, playback, storage, and network communication.
• Perform preventive maintenance, including CCTV camera cleaning, health checks, and system testing.
• Handle CCTV-related RMA and replacement activities.
• Check and troubleshoot PoE-related issues, network cables, fiber links, and communication between cameras and NVRs.
• Maintain CCTV system documentation, IP address lists, device details, and service reports.

Network Installation & Maintenance

• Install and maintain network switches, routers, access points, and related networking equipment.
• Perform basic Troubleshooting access/trunk ports, PoE, and port troubleshooting.
• Troubleshoot LAN connectivity, network loops, link failures, and device communication issues.
• Check copper and fiber connectivity using appropriate testing tools.
• Perform basic network troubleshooting using ping, traceroute, IP configuration, and other diagnostic commands.

Client & Site Support

• Attend client sites for breakdown calls, preventive maintenance, and installation activities.
• Communicate with clients regarding technical issues and provide appropriate updates.
• Coordinate with senior engineers for complex network and CCTV issues.
• Prepare site visit reports, service reports, preventive maintenance reports, and installation reports.
• Maintain proper records of replaced/installed equipment and materials.
• Follow site safety, security, and client procedures.

Required Technical Skills

• Good knowledge of IP networking fundamentals.
• Understanding of IPv4, subnetting, DHCP, DNS, VLAN, TCP/IP, PoE, and basic routing/switching.
• Hands-on knowledge of IP CCTV, NVRs, PoE switches, and surveillance systems.
• Basic knowledge of fiber optic and UTP cabling.
• Ability to use basic network troubleshooting commands.
• Knowledge of CCTV VMS/NVR configuration and troubleshooting.
• Ability to read basic network diagrams and CCTV layouts.
• Basic knowledge of Windows operating systems and networking tools.

Preferred Skills

• Knowledge of managed switches and VLAN configuration.
• Experience with fiber OTDR/power meter testing is an advantage.
• Networking knowledge is an advantage.
• CCTV certification or relevant technical certification is an advantage.

Personal Attributes

• Good troubleshooting and problem-solving skills.
• Good communication and client-handling skills.
• Willingness to travel to client sites.
• Ability to work independently as well as with a technical team.
• Good documentation and reporting skills.
• Responsible and disciplined with a service-oriented approach.

Educational Qualification

• ITI / Diploma / Graduate in Electronics, Networking, Computer Science, Electrical, or a related technical field.

Experience

• 1-3 years of hands-on experience in IP CCTV, networking, system integration, field service, or a similar technical role.

Key Performance Areas

• Timely resolution of CCTV and network service calls.
• Successful completion of installation and maintenance activities.
• Proper preventive maintenance and system health checks.
• Accurate technical documentation and service reports.
• Effective client communication and coordination.
• Reduction of recurring technical issues through proper troubleshooting.