Service Engineer

OpticVyu; Chennai District, Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

OpticVyu is seeking a field-installation professional to handle CCTV camera installation, network configuration, and on-site support. The role includes routine site visits, site surveys, and preparing detailed installation reports.

You will troubleshoot technical issues to minimize downtime, present project updates to clients, and travel to sites as required for project execution while maintaining strong client relationships.

Responsibilities

• Install CCTV cameras and configure network settings to ensure optimal performance.
• Conduct routine site visits to verify camera functionality and resolve operational issues.
• Identify and fix technical problems at installation sites, ensuring minimal downtime.
• Perform site surveys to assess installation requirements and prepare detailed reports.
• Present solutions and project updates to clients in a clear and professional manner.
• Support miscellaneous office tasks and travel to sites as required for project execution.
• Submit timely and accurate reports documenting scanning progress, site details, and operational challenges.
• Maintain professional relationships with clients during field visits, representing the company with competence and courtesy.

Job description

Key Responsibilities

• Camera Installation: Install CCTV cameras and configure network settings to ensure optimal performance.
• Site Visits: Conduct routine visits to verify camera functionality and resolve operational issues.
• Troubleshooting: Identify and fix technical problems at installation sites, ensuring minimal downtime.
• Site Surveys: Perform site surveys to assess installation requirements and prepare detailed reports.
• Client Presentations: Present solutions and project updates to clients in a clear and professional manner.
• Office & Field Work: Support miscellaneous office tasks and travel to sites as required for project execution.
• Reporting: Submit timely and accurate reports to the Regional Head, documenting scanning progress, site details, and operational challenges.
• Client Relationship Management: Maintain professional, respectful, and positive relationships with clients during field visits, representing the company with competence and courtesy.