Service Engineer

Unitell India; Gurugram District; Presencial; INR 350.000 - 600.000; Jornada completa

Descripción de la vacante

Unitell India is seeking a dedicated Service Engineer to join our Delhi-NCR team. You will maintain and service equipment, troubleshoot issues, and ensure client satisfaction through timely and effective support. You will collaborate with sales to identify service opportunities, provide training, and keep accurate records of service activities.

Willingness to travel within the Delhi-NCR region is required. This role offers growth with industry exposure and a chance to build long-term client

Formación

• Experience in service and sales with focus on customer satisfaction.
• Strong problem-solving and technical aptitude.
• Excellent communication with clients and team members.

Responsabilidades

• Conduct regular maintenance and servicing of equipment to ensure optimal performance.
• Troubleshoot and resolve technical issues reported by clients in a timely manner.
• Collaborate with the sales team to identify opportunities for upselling and cross-selling services.
• Provide training and support to clients on the proper use of equipment and services.
• Maintain accurate records of service activities and client interactions.
• Stay updated on industry trends and advancements to provide the best solutions to clients.

Conocimientos

Sales and service background

Problem-solving skills

Effective communication

Service management software

Willingness to travel Delhi-NCR

Herramientas

Service management software

Descripción del empleo

We are seeking a dedicated and skilled Service Engineer to join our team in the Delhi-NCR region. The ideal candidate will be responsible for providing exceptional service and support to our clients, ensuring that their needs are met efficiently and effectively. As a Service Engineer, you will play a crucial role in maintaining customer satisfaction and fostering long-term relationships with our clients.

Key Responsibilities:

• Conduct regular maintenance and servicing of equipment to ensure optimal performance.
• Troubleshoot and resolve technical issues reported by clients in a timely manner.
• Collaborate with the sales team to identify opportunities for upselling and cross-selling services.
• Provide training and support to clients on the proper use of equipment and services.
• Maintain accurate records of service activities and client interactions.
• Stay updated on industry trends and advancements to provide the best solutions to clients.

Required Skills:

• Strong background in sales and service, with a focus on customer satisfaction.
• Excellent problem-solving skills and technical aptitude.
• Ability to communicate effectively with clients and team members.
• Proficiency in using service management software and tools.
• Willingness to travel within the Delhi-NCR region as needed.

If you are a motivated individual with a passion for service excellence and a desire to grow in your career, we encourage you to apply for this exciting opportunity as a Service Engineer.

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