Service Engineer

Excel Pneumatics; Ahmedabad District; On-site; INR 300,000 - 600,000; Full time

Job summary

Excel Pneumatics is seeking a Service Engineer based in Ahmedabad, Gujarat. The ideal candidate will have a background in mechanical or electrical engineering, focusing on the installation and maintenance of air compressors and dryers. Responsibilities include technical support, preventive maintenance, and customer visits to ensure service excellence.

The role requires strong problem-solving skills and a commitment to customer service, making it a vital part of our operations in Gujarat.

Qualifications

• 15 years of experience in industrial equipment servicing (Freshers with technical aptitude may also apply).
• Basic knowledge of compressors, motors, electrical panels, and pneumatic systems.
• Good communication and problem-solving skills.

Responsibilities

• Install and commission air compressors and air dryers at customer sites.
• Diagnose and rectify electrical and mechanical faults.
• Prepare service reports and maintain records of service visits.
• Ensure adherence to safety standards during service activities.

Skills

Technical problem-solving skills

Good communication skills

Ability to read technical drawings

Willingness to travel

Education

Diploma / ITI / Bachelor's Degree in Mechanical, Electrical, or related Engineering

Tools

Basic knowledge of compressors

Knowledge of electrical panels

Familiarity with pneumatic systems

Job description

The Service Engineer will be responsible for installation, commissioning, preventive maintenance, troubleshooting, and repair of air compressors, air dryers, and related equipment. The role requires regular customer visits, technical problem‑solving skills, and a strong commitment to providing excellent service.

Key Responsibilities

• Install and commission air compressors, air dryers, and associated equipment at customer sites.
• Perform preventive maintenance and breakdown service activities.
• Diagnose and rectify electrical and mechanical faults.
• Attend customer complaints and ensure timely resolution.
• Prepare service reports and maintain records of service visits.
• Coordinate with the service department for spare parts and technical support.
• Guide customers on equipment operation and maintenance practices.
• Ensure adherence to safety standards during service activities.
• Maintain good customer relationships and provide technical assistance when required.

Required Qualifications

• Diploma / ITI / Bachelor's Degree in Mechanical, Electrical, or related Engineering.
• 15 years of experience in industrial equipment servicing (Freshers with technical aptitude may also apply).
• Basic knowledge of compressors, motors, electrical panels, and pneumatic systems.
• Ability to read technical drawings and troubleshoot equipment.
• Willingness to travel across Gujarat for customer visits.
• Good communication and problem‑solving skills.

Preferred Skills

• Knowledge of rotary screw air compressors and air treatment equipment.
• Basic understanding of electrical controls and PLC systems.
• Ability to work independently and handle emergency breakdown calls.