Service Desk Executive

Arise Solutions Inc.; Vadodara; On-site; INR 300,000 - 450,000; Full time

Job summary

Arise Solution is seeking a customer service professional to handle inbound calls related to transactions, payments, billing, fraud claims, and disputes. You will assist with credit limit adjustments, card replacements, and account updates, delivering accurate information and swift resolutions.

You will educate customers on benefits, rewards, and company policies, ensuring a positive experience while upholding security and compliance standards.

Responsibilities

• Handle inbound calls on transactions, payments, billing, fraud claims, and disputes.
• Assist with credit limit adjustments, card replacements, and account updates.
• Educate customers on benefits, rewards, and policies.

Job description

• 1.Handle inbound calls on transactions, payments, billing, fraud claims, and disputes.
• 2.Assist with credit limit adjustments, card replacements, and account updates.
• 3.Educate customers on benefits, rewards, and policies.

Skills highlighted with ‘‘ are preferred keyskills

Company Info

Company Name: Arise Solution
Company Website: https://arisesolution.com
Contact Number: 9687676484
Email Us: [e-mail]