Fresher Opening- Back Office Work

Arise Solutions Inc.; Vadodara; On-site; INR 250,000 - 350,000; Full time

Job summary

Arise Solution is seeking a customer service professional to handle inbound calls related to transactions, payments, billing, fraud claims, and disputes. You will assist with credit limit adjustments, card replacements, and account updates, and educate customers on benefits, rewards, and policies.

The role focuses on providing accurate information, resolving queries, and maintaining a high level of customer satisfaction in a fast-paced environment.

Responsibilities

• Handle inbound calls on transactions, payments, billing, fraud claims, and disputes.
• Assist with credit limit adjustments, card replacements, and account updates.
• Educate customers on benefits, rewards, and policies.

Skills

Inbound calls

Credit limit adjustments

Educate customers

Fraud claims handling

Job description

Company Info

Company Name: Arise Solution
Company Website: https://arisesolution.com
Contact Number: 968776492
Email Us: [e-mail]

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Skills highlighted with ‘‘ are preferred keyskills

• Handle inbound calls on transactions, payments, billing, fraud claims, and disputes.


• Assist with credit limit adjustments, card replacements, and account updates.


• Educate customers on benefits, rewards, and policies.