Help Desk Executive

Arise Solutions Inc.; Vadodara; On-site; INR 260,000 - 360,000; Full time

Job summary

Arise Solution in Vadodara, Gujarat, is seeking a customer support specialist to handle inbound calls related to transactions, payments, billing, fraud claims, and disputes. The role involves assisting customers with credit limit adjustments, card replacements, and account updates, while educating them on benefits, rewards, and policies.

The ideal candidate will be adept at resolving billing issues and providing clear, courteous support to ensure customer satisfaction.

Qualifications

• Handle inbound calls on transactions, payments, billing, fraud claims, and disputes.

Responsibilities

• Assist with credit limit adjustments, card replacements, and account updates.
• Educate customers on benefits, rewards, and policies.

Skills

Inbound calls

Customer service

Billing

Payments

Job description

Handle inbound calls on transactions, payments, billing, fraud claims, and disputes.

Assist with credit limit adjustments, card replacements, and account updates.

Educate customers on benefits, rewards, and policies.

Skills highlighted with ‘‘ are preferred keyskills

Company Name: Arise Solution

Company Website: https://arisesolution.com

Contact Number:9687676492

Email Us: [e-mail]