Client Support Specialist

Arise Solutions Inc.; Vadodara; On-site; INR 300,000 - 420,000; Full time

Job summary

Arise Solution in Vadodara is seeking a customer service associate to handle inbound calls related to transactions, payments, billing, fraud claims, disputes, replacements, and account updates. You will educate customers on benefits, rewards, and service features, ensuring accurate information and a positive experience.

Ideal candidates are customer-focused with strong communication skills and a willingness to assist across multiple product areas.

Qualifications

• Experience handling inbound calls related to payments and billing.
• Ability to explain benefits, rewards and service features clearly.
• Customer-focused approach with good listening skills.

Responsibilities

• Handle inbound calls related to transactions, payments, billing, fraud claims, disputes, replacements, and account updates.
• Educate customers on benefits, rewards, and service features.

Skills

Customer service

Call handling

Payments

Billing

Fraud awareness

Disputes resolution

Account updates

Job description

Handle inbound calls related to transactions, payments, billing, fraud claims, disputes, replacements, and account updates.

Educate customers on benefits, rewards, and service features.

Skills highlighted with ‘‘ are preferred keyskills

Company Info

Company Name: Arise Solution

Company Website: https://arisesolution.com

Contact Number: 9687676484

Email Us: [e-mail]