Service Delivery Manager - Payroll, Compensation & Benefits and Talent Management

AGCO Corporation; Bengaluru; Hybride; INR 2 300 000 - 3 400 000; Plein temps

Avantages offerts par ce poste

Health & wellness

Flexible/remote options

Global diversity

Career development

Innovative technologies

Résumé du poste

AGCO Corporation is seeking a Service Delivery Manager to lead payroll, compensation & benefits and talent management services globally. You will partner with HR, Finance, Legal, Tax, and external providers to ensure accurate payroll, competitive rewards, and robust talent processes.

The role emphasizes governance, risk management, process standardization, and continuous improvement, with a hybrid onsite work model across India and Hungary to support collaboration.

Qualifications

• Bachelor's degree in HR, Business, Finance, Accounting, Organizational Development, or related field.
• 5-8 years of relevant experience in Payroll, Compensation & Benefits, Talent Management, HR Shared Services, or outsourced service delivery.
• Experience supporting payroll, compensation, benefits, performance, succession, and talent-management platforms.
• Knowledge of payroll controls, compensation and benefits administration, performance management, talent reviews, and succession planning.
• Global Payroll operations experience preferred.

Responsabilités

• Own end-to-end service delivery for Payroll, Compensation & Benefits, and Talent Management processes within the global scope.
• Manage relationships with payroll providers, benefits administrators, compensation-service partners, talent-platform providers, and other external vendors; monitor SLAs.
• Oversee payroll calendars, compensation/incentive-cycle administration, benefits operations, performance cycles, and talent-review processes.
• Ensure compliance with payroll, tax, data-privacy, and internal-control requirements; monitor risks and audit readiness.
• Identify automation and digitalization opportunities; drive continuous improvement across the portfolio.
• Coordinate change requests and release activities; support governance of platforms and processes.

Connaissances

Payroll management

Stakeholder collaboration

Process improvement

Regulatory compliance

Formation

Bachelor's degree in HR/Business/Finance/Accounting/OD

Outils

HRIS

Description du poste

Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity to work, building a better and more sustainable world. Join our extraordinary team today!

The Service Delivery Manager (Payroll, Compensation & Benefits and Talent Management) is accountable for the end-to-end operational delivery, governance, integration, and continuous improvement of payroll, rewards, and talent-management services delivered through internal teams and external service providers. The role ensures accurate and timely payroll, effective compensation and benefits administration, and reliable execution of performance, talent-review, and succession processes.

Operating as a senior individual contributor, this role partners with Payroll, Compensation & Benefits, Talent Management, HR Business Partners, Finance, Legal, Tax, HRIS, and external providers to ensure service excellence, strong controls, regulatory compliance, process standardization, and an effective employee and manager experience.

Your Impact:

• End-to-End Service Ownership: Own service delivery for Payroll, Compensation & Benefits, and Talent Management processes within the assigned global scope. Ensure services meet agreed quality, timeliness, and employee experience standards. Maintain clear accountability across retained and outsourced activities.
• Vendor & Platform Management: Manage relationships with payroll providers, benefits administrators, compensation-service partners, talent-platform providers, and other external vendors. Monitor vendor performance against SLAs and contractual commitments. Support governance of payroll, compensation, benefits, performance, succession, and talent technology platforms and their operational processes.
• Payroll, Rewards and Talent Operational Excellence: Oversee payroll calendars and controls, compensation and incentive-cycle administration, benefits operations, performance cycles, talent reviews, succession planning, and associated employee and manager support. Ensure operational readiness for payroll cutoffs, year-end activities, annual compensation and benefits events, performance cycles, and talent-review processes. Drive standardization and process harmonization globally.
• Governance, Risk & Compliance: Ensure compliance with payroll, tax, social-security, employment, compensation, benefits, data-privacy, and internal-control requirements. Manage risks, escalations, and corrective action plans. Monitor process adherence and audit readiness.
• Continuous Improvement & Transformation: Identify automation and digitalization opportunities. Optimize employee and manager experience within payroll, rewards, performance, succession, and talent systems. Drive continuous improvement initiatives across the portfolio.
• Change & Process Management: Support implementation of payroll changes, compensation and benefits programs, and talent-management solutions. Maintain process documentation and operating procedures. Coordinate change requests and release activities.
• Stakeholder Collaboration: Partner with Payroll, Compensation & Benefits, Talent Management, HRBP, Finance, Legal, Tax, HRIS, and Procurement teams. Provide operational insights and recommendations to support business objectives. Coordinate cross-functional dependencies impacting talent programs.

Your Experience And Qualification:

• Bachelor's degree in HR, Business, Finance, Accounting, Organizational Development, or related field
• 5-8 years of relevant experience in Payroll, Compensation & Benefits, Talent Management, HR Shared Services, or outsourced service delivery
• Experience supporting payroll, compensation, benefits, performance, succession, and talent-management platforms
• Knowledge of payroll controls, compensation and benefits administration, performance management, talent reviews, and succession planning
• Global Payroll operations experience preferred

Your Benefits:

India:

• GLOBAL DIVERSITY – Diversity means many things to us, different brands, cultures, nationalities, genders, generations – even variety in our roles. You make us unique!
• ENTERPRISING SPIRIT- Every role adds value. We're committed to helping you develop and grow to realize your potential.
• POSITIVE IMPACT – Make it personal and help us feed the world.
• INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence – and work alongside teams of people worldwide who share your enthusiasm.
• MAKE THE MOST OF YOU – Benefits include health care and wellness plans and flexible and virtual work options.

Hungary:

• Attractive, fair remuneration including participation in our bonus scheme and reimbursement of commuting expenses
• Cafeteria system with additional elements you can pick from Balance of work, family, and free time due to flexible working opportunity and the possibility of hybrid/remote work including home office monetary allowance
• Private health insurance, dental services, and compensation for the purchase of computer monitor glasses
• Employee Assistance Program including professional counselling, webinars, sports challenges, and newsletters
• Development opportunities including monthly trainings held by the local training team and teacher guided language classes

Your Workplace:

India

This role follows AGCO’s onsite work model, with employees primarily working from an AGCO location for a minimum of 3 days per week to support collaboration and teamwork.

Hungary

This role follows AGCO’s onsite work model, with employees primarily working from an AGCO location for a minimum of 2 days per week to support collaboration and teamwork.

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives.