Service Delivery Manager - F&A - R2R - External Reporting 4D

BrightClaim; Pune District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Genpact is seeking a Service Delivery Manager for F&A - R2R - External Reporting in Pune. You will lead quarterly and annual reporting under US GAAP/IFRS, analyze variances, and partner with client leadership to maintain SLAs and drive high customer satisfaction.

You will mentor teams, ensure governance, and oversee audits and regulatory compliance. The role emphasizes cross-functional collaboration, process standardization, and strategic support for business growth while delivering accurate

Qualifications

• Bachelor's degree in accounting or related field preferred.
• Commerce, economics, or finance degree acceptable.
• Advanced degree in finance is a plus.

Responsibilities

• Lead and manage financial reporting processes (US GAAP/IFRS).
• Perform variance analysis and interpret statements for insights.
• Collaborate with client leadership to ensure SLAs and VOC/NPS targets.
• Design and implement best practices in reporting workpapers and governance.
• Mentor teams to deliver high-quality reporting outcomes.

Skills

Financial Analysis Reporting

Financial Management

Financial Operations

Financial Reporting and Analysis

Record To Report (R2R)

Oracle ERP Applications

Oracle Hyperion Financial Reporting

SAP ERP

Statutory Reporting

Performance Testing

Education

Bachelor's degrees in Accounting

Bachelor's degrees in Commerce

Bachelor's degrees in Economics

Bachelor's degrees in Finance

Master's in Finance

Tools

Oracle ERP

Oracle Hyperion

SAP ERP

Job description

Service Delivery Manager - F&A - R2R - External Reporting

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: Lead and manage financial reporting processes, ensuring timely and accurate preparation of quarterly, annual, and statutory reports in compliance with accounting standards (US GAAP/IFRS). Conduct variance analysis and interpret financial statements to identify trends, provide insights, and support business decision-making. Collaborate closely with client leadership, maintaining strong relationships, ensuring SLA adherence, and driving high levels of customer satisfaction (VOC/NPS). Identify, design, and implement best practices in reporting workpapers, process governance, and standardization across teams. Partner with senior management and cross-functional stakeholders to support strategy execution, business growth, and transition of new processes. Build, mentor, and inspire teams to deliver high-quality reporting outcomes, fostering collaboration, knowledge-sharing, and continuous improvement. Oversee governance, audits, and compliance activities, ensuring reporting accuracy and alignment with organizational goals, objectives, and regulatory requirements.

Qualifications

Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance

Certifications

Certified Financial Analyst (CFA) - SkillabSkillab, Certified Management Accountant (CMA) - The Institute of Cost Accountans of India (ICMAI)The Institute of Cost Accountans of India (ICMAI), Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok

Required Skills

Banking Capital Markets, Financial Analysis Reporting, Financial Management, Financial Operations, Financial Reporting and Analysis, Oracle ERP Applications, Oracle Hyperion Financial Reporting, Performance Testing, Process Standardization, Record To Report (R2R), SAP Enterprise Resource Planning (ERP), Statutory Reporting

Language

English (Required)

Language Proficiency -

Proficient - C2

Job Type

Regular

Master Skill List -

F&A - R2R - External Reporting

Remote Type -

Office

Work Shift -

Night Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.