Service Delivery Engineer III

Sabre; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Sabre in Bengaluru seeks a Service Delivery Engineer to leverage statistical methods and data science tools for airline network planning. You will drive quality delivery on multiple airline projects and independently handle customer engagements.

Collaborating with Product Owners and external teams, you will automate repetitive workflows and contribute to continuous product improvements. Applicants should have strong analytics and communication skills and experience with data extraction.

Qualifications

• Masters in quantitative field with minimum 2 years of relevant experience OR Bachelor’s degree with minimum 3 years of relevant experience.
• Strong statistical and data analysis skills with ability to communicate results clearly.

Responsibilities

• Leverage statistical methods and data science tools to solve network planning problems for airlines.
• Ensure quality delivery from independent contribution on multiple airline projects throughout the year.
• Handle customer projects and their delivery independently.
• Lead and support team members through collaboration and continuous innovations.
• Automate repetitive tasks using heterogeneous tools.
• Collaborate with Product Owners and external teams to raise product quality.

Skills

Understanding of business requirements

Programming skills (SQL/SAS/R/Python)

Data extraction and cleansing

MS Office (Excel/PowerPoint)

Communication and analytical thinking

Customer management and multi-projects

Education

Master’s degree (Quantitative)

Bachelor’s degree in BE/B.Tech

Tools

SQL

SAS

R

Job description

Team Description

PROFIT MANAGER CALIBRATION TEAM looking for skillful and experienced SERVICE DELIVERY ENGINEER

Role And Responsibilities

• Leveraging statistical methods and data science tools like R/Python to solve problem statements in the network planning domain of airlines.
• Quality delivery from your independent contribution for projects for multiple airlines throughout the year.
• Handling customer projects and their delivery independently.
• Lead and support other team members through constant collaboration and continuous innovations.
• Automate everything that we’d repeatedly, often using heterogeneous tools.
• Work with Product Owners and external teams to continuously raise the quality bar of our products.

Team Description

PROFIT MANAGER CALIBRATION TEAM looking for skillful and experienced SERVICE DELIVERY ENGINEER

Role And Responsibilities

• Leveraging statistical methods and data science tools like R/Python to solve problem statements in the network planning domain of airlines.
• Quality delivery from your independent contribution for projects for multiple airlines throughout the year.
• Handling customer projects and their delivery independently.
• Lead and support other team members through constant collaboration and continuous innovations.
• Automate everything that we’d repeatedly, often using heterogeneous tools.
• Work with Product Owners and external teams to continuously raise the quality bar of our products.

What will you achieve?

• Leveraging statistical methods and data science tools like R/Python to solve problem statements in the network planning domain of airlines.
• Quality delivery from your independent contribution for projects for multiple airlines throughout the year.
• Handling customer projects and their delivery independently.
• Lead and support other team members through constant collaboration and continuous innovations.
• Automate everything that we’d repeatedly, often using heterogeneous tools.
• Work with Product Owners and external teams to continuously raise the quality bar of our products.

What's in it for you?

• Working with network planning teams of many airlines around the globe and opportunity to solve the challenging network problems. The sky is the limit when it comes to what you can do.
• Opportunity to do something that has high impact and game changing in our industry
• Be part of one of the world’s largest Travel and Hospitality technology company

Qualifications And Education Requirements

Master’s degree (Preferably M.Sc. (Quantitative Subjects), M.B.A., M.E., M.Tech.) with minimum 2 years of relevant experience (or) Bachelor’s degree holders (Preferably B.E., B.Tech) with minimum 3 years of relevant experience.

Must Have Skills

• Ability to understand complex business requirements and define KPIs to measure benefits and communicate complex quantitative analysis in a clear, precise, and actionable manner.
• Solid programming skills (expertise in any statistical tools like SQL / SAS / R / Python / other tools)
• Experience with applying complex business logics to extract and cleanse large datasets from different data sources (xml, txt, xls, sql, etc)
• Skills in Microsoft Tools (Preferably Excel and Power point)
• Excellent communication skills, strong problem solving and analytical skills
• Excellent Customer Management Skills and Ability to handle multiple projects

Nice To Have Skills

• 2-3 years of experience in airline industry.
• Bachelor’s degree in Computer Science or Computer Engineering
• Solid hands-on experience with framework development and ability to achieve end-to-end automation of workflows.