Service Delivery/Engagement Manager – Cloud DBops and DataOps.

Rackspace Technology; Gurugram District; On-site; INR 1,400,000 - 2,400,000; Full time

Job summary

An established industry player is seeking a dynamic Engagement Manager to lead client engagements in database and data engineering projects. This role involves collaborating with clients to understand their needs, managing project timelines and budgets, and overseeing cross-functional teams to deliver exceptional solutions. The ideal candidate will have a strong background in database technologies, project management, and client relationship building. Join a forward-thinking company that values innovation and offers opportunities for business growth and professional development in a rapidly evolving field.

Qualifications

• Proven experience in engagement management with a focus on database and data engineering.
• Strong understanding of DBMS and data engineering principles.
• Excellent project management skills and ability to manage multiple projects.
• Exceptional communication and interpersonal skills for building client relationships.
• Experience with SQL, NoSQL and other database technologies.
• Experience with data warehousing, ETL processes and data integration.
• Familiarity with cloud platforms and data solutions like Databricks and Snowflake.

Responsibilities

• Lead client engagements focused on database and data engineering projects.
• Coordinate with cross-functional teams to deliver high-quality solutions.
• Develop and maintain strong client relationships to ensure satisfaction and success.
• Coordinate with cross-functional teams to deliver high-quality data solutions.
• Oversee project timelines, budgets, and deliverables to ensure on-time completion.
• Provide technical guidance to clients navigating data challenges.
• Conduct regular meetings to update clients on progress and outcomes.
• Identify opportunities for process improvements and best practices in data engineering.
• Stay updated with industry trends in database technologies and data engineering methods.
• Identify and pursue opportunities for business growth within current engagements and with existing clients.
• Develop strategies to expand relationships and secure new projects outside current engagements.
• Collaborate with sales and marketing to promote data engineering solutions to potential clients.

Skills

Engagement Management

Database Management Systems (DBMS)

Project Management

SQL

NoSQL

Data Warehousing

ETL Processes

Data Integration

Cloud Platforms

Business Growth Strategies

Business development

Tools

Databricks

Snowflake

Job description

Responsibilities:

Lead and manage client engagements focused on database and data engineering projects.

Collaborate with clients to understand their business needs and translate them into technical requirements.

Develop and maintain strong relationships with clients, ensuring their satisfaction and success.

Coordinate with cross-functional teams, including data engineers, database administrators, and analysts, to deliver high-quality solutions.

Oversee project timelines, budgets, and deliverables, ensuring projects are completed on time and within scope.

Provide technical guidance and support to clients, helping them navigate complex data challenges.

Conduct regular meetings and presentations to update clients on project progress and outcomes.

Identify opportunities for process improvements and recommend best practices in database and data engineering.

Stay updated with industry trends and advancements in database technologies and data engineering methodologies.

Identify and pursue opportunities for business growth within current engagements and with existing clients.

Develop strategies to expand business relationships and secure new projects outside of current engagements.

Collaborate with sales and marketing teams to promote data engineering solutions and services to potential clients.

Qualifications:

Proven experience as an Engagement Manager or similar role, with a focus on database and data engineering.

Strong understanding of database management systems (DBMS) and data engineering principles.

Excellent project management skills, with the ability to manage multiple projects simultaneously.

Exceptional communication and interpersonal skills, with the ability to build and maintain client relationships.

Experience in SQL, NoSQL, and other database technologies.

Experience with data warehousing, ETL processes, and data integration.

Understanding of various cloud platforms and data solutions, including Databricks, Snowflake, and other data solutions.

Strong problem-solving skills and attention to detail.

Ability to work independently and as part of a team.

Proven track record of identifying and securing new business opportunities.

Experience in developing and executing business growth strategies.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Management and Manufacturing

Industries

IT Services and IT Consulting