4434-Customer Engineering Manager

Innovaccer; Dadri; On-site; INR 3,500,000 - 6,500,000; Full time

Job summary

Innovaccer is seeking a Customer Engineering Manager to lead a team of engineers and quality analysts, driving delivery of data integration and analytics solutions for enterprise customers.

You will own delivery plans, coordinate with cross-functional groups, and steer technical deliverables in a fast-paced environment while negotiating priorities with internal and external stakeholders. Strong PM, SQL, and API skills are required.

Qualifications

• Technical Project Management and stakeholder management with strong communication.
• Experience delivering data integration and analytics projects across small, medium and large scales.
• 8–10 years of experience in ETL, data warehousing/analytics, BI and data visualization with PM experience.
• Experience working with cross-functional teams from IT to software engineering to business domains.
• Hands-on experience extracting data using SQL.
• Familiarity with data ETL tools and creating mapping documents.
• Basic scripting experience in Python.
• Understanding of REST APIs, Web services and service-oriented architectures.
• Knowledge of data extraction in on-premise and cloud deployments; Agile experience a plus.
• US Healthcare experience is a strong plus.

Responsibilities

• Supervise and lead engineers and quality analysts.
• Direct and coordinate data integrations, analytics, dashboards, maintenance operations and quality assurance.
• Work closely with engineering, analytics, infrastructure teams and other groups to define, design and deliver solutions.
• Own delivery plans and timelines through consultation with customers.
• Own and drive technical deliverables and provide leadership to a group of engineers in a fast-paced environment.
• Negotiate features, enhancements and new tasks with internal and external stakeholders.

Skills

Technical Project Management

Stakeholder Management

Excellent communication

Cross-functional collaboration

Data integration

Data analytics

Tools

SQL

REST APIs

Web services

SOA

ETL tools

Python

Job description

We are looking for a Customer Engineering Manager who will be largely responsible for leading and supervising a team of engineers as they develop, test, modify, and create solutions to technical problems. You are expected to understand the business requirements, partner products, services, and integrate the same with our platforms, products & features. You will be involved in building up infrastructure to help run businesses of our Enterprise customers more efficiently

A Day in the Life

• Supervise and lead engineers and quality analysts
• Direct and coordinate data integrations, analytics, dashboards, maintenance operations and qualityassurance
• Work closely with engineering, analytics, infrastructure teams and other engineering groups fordefining, designing, and delivering solutions
• Own delivery plan and timelines through consultation with customers
• Own and drive technical deliverables and provide leadership to a group of engineers in an innovativeand fast-paced environment
• Negotiate features, enhancements and new incoming tasks with internal and external stakeholders

What You Need

• Technical Project Management, Stakeholder Management, and extremely strong communication skills
• Experience with delivering small, medium and large Data integration and Data analytics projects
• Strictly between 8 to 10 years of experience in ETL, Data Warehousing/Data Analytics, BusinessIntelligence, Data visualization tools along with technical project management experience
• Experience working with cross-functional teams, from IT to software engineering to business domains
• Hands-on experience in extracting data using SQL
• Familiarity with data ETL tools , creating mapping documents
• Basic experience with scripting (Python)
• Understanding of REST APIs, Web services, and service-oriented architectures
• Knowledge of challenges and benefits of data extraction in In-Premise and Cloud deploymentsRelevant experience in Agile Methodology is a plus
• US Healthcare experience is a strong plus