Service Account Manager

IF1860 GE Power Conversion India Private Limited; Chennai District; On-site; INR 1,800,000 - 3,200,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

GE Power Conversion India Private Limited in Chennai seeks a Senior Services Sales Manager to leverage deep technical understanding of power conversion equipment, promoting the value of GE's products during customers’ operations. The role involves collaborating with global teams and frequent travel up to 60% across India.

You will lead sales strategy, manage relationships, deliver technical presentations, and drive services growth while targeting orders, profitability, and ITO quality goals.

Qualifications

• Master/Bachelor/Diploma in Electrical Engineering or allied field.
• 7–20 years of relevant offshore industry experience incl. power electronics, HV equipment & PLC.
• Experience with MV/LV drives, industrial automation, large motors/generators preferred.
• Strong communication and leadership abilities; capable of matrix-based work with international teams.

Responsibilities

• Lead sales strategy and execution to customers using GE products/services.
• Achieve sales and margin targets within defined timeframes.
• Identify and nurture new business opportunities to grow the sales pipeline.
• Develop and implement market-tailored sales strategies.
• Deliver technical presentations and manage commercial/ITO aspects.

Skills

Leadership

Strategic selling

Customer relationships

Technical presentations

Cross-functional collaboration

Global coordination

Travel readiness

Education

Electrical Engineering degree

Tools

Six Sigma

Root Cause Analysis

Job description

Job Description Summary

Based At GE Power Conversion Chennai site the Senior Services Sales manager role is an exciting opportunity for an action-oriented individual with deep technical foundation of Power Conversion equipment. Utilize your technical expertise to directly support customers by promoting the value of Power Conversion's cutting-edge products and solutions during their operational phase. Collaborate with global teams and enhance your strategic business acumen. The role involves frequent traveling up to 60 % to various client sites across India.

Essential Responsibilities

• Providing leadership in sales to assigned customers by formulating and executing strategies that leverage customer strengths alongside GE's products and services.
• Achieving assigned sales and margin targets within specified timeframes.
• Identifying and nurturing new business opportunities to maintain and expand the sales pipeline.
• Developing and implementing sales strategies tailored to market opportunities.
• Effectively managing customer relationships through clear communication, both internally and externally.
• Delivering technical presentations to various levels within customer organizations.
• Managing and negotiating commercial and contractual aspects within the Inquiry to Order (ITO) process.
• Contributing to regional sales, orders, profitability, and ITO quality goals.
• Staying informed about market trends, competitive actions, product requirements, and the customer base.
• Collaborating with Marketing to create project-specific sales strategies for assigned customers.
• Lead efforts to ensure customer service excellence for assigned customers.
• Participating in the development and execution of Services growth initiatives.
• Establishing strong, long-term relationships with specific customers in the region.
• Applying Six Sigma analytical tools to assist customers in proactive reliability and management, including Root Cause Analysis (RCA).
• Regularly interfacing with the Services Product Line Leader to track regional growth initiatives' progress and contribute to the development of new service offerings.

Qualifications/Requirements

• Masters/ Bachelors/Diploma Degree from accredited college / university in Electrical Engineering or allied Engineering.
• 7 – 20 years of relevant experience Offshore Industry Experience and process knowledge of Metal / Marine / Oil & Gas / Test Bench / Material Handling / Power Plant Knowledge in Power Electronics, High Voltage Equipment & PLC.
• Desired Characteristics Prior experience with MV/LV drives, industrial automation systems, and large motors and generators.
• Proficient in both oral and written communication.
• Strong interpersonal and leadership abilities.
• Capable of conceiving, marketing, and executing process enhancements.
• Proactive self-starter and catalyst for change, adept at functioning in high-pressure environments.
• Possesses cross-functional skills, excels in matrix-based work environments, and has experience collaborating with international teams.
• Effective communication skills across various organizational levels, departments, and functions.
• Demonstrated technical proficiency coupled with business acumen.

Additional Information

Relocation Assistance Provided: Yes

Addressing the climate crisis is an urgent global priority and we take our responsibility seriously. That is our singular mission at GE Vernova: continuing to electrify the world while simultaneously working to help decarbonize it. If we want our energy future to be different…we must be different. Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver. Together, we have The Energy to Change the World. www.gevernova.com