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TIS Labs delivers secure, scalable IT infrastructure consulting, deployment & support in linux high performance computing, cloud, security, and GenAI solutions.
Install, configure, and deploy Dell PowerEdge servers and associated hardware components (CPU, memory, storage, RAID controllers).
Rack, cable, and power physical servers in data centers.
✔ Hardware Maintenance
Perform regular preventive maintenance, firmware updates, and hardware diagnostics.
Replace or upgrade faulty components (HDD/SSD, RAM modules, RAID controllers, power supplies, fans).
✔ Troubleshooting & Support
Identify and resolve server hardware issues across production and non-production environments.
Work with vendor support (Dell ProSupport) to diagnose and escalate complex hardware faults.
Monitor server health using iDRAC, OpenManage, and system logs.
✔ Documentation
Maintain accurate hardware inventory, asset tagging, and configuration records.
Document hardware changes, maintenance procedures, and incident reports.
✔ Performance & Capacity Planning
Assist in capacity planning and forecasting of hardware needs.
Provide input for server refresh cycles and hardware lifecycle management.
✔ Security & Compliance
Ensure hardware security best practices (BIOS passwords, physical access controls).
Comply with change management and ITIL processes.
Work closely with Networking, Virtualization, Storage, and Security teams.
Support projects involving new hardware deployments, migrations, and upgrades.