Senior Wintel Engineer

IDFC FIRST Bank; Navi Mumbai; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

IDFC FIRST Bank in Navi Mumbai is seeking a Senior Wintel Engineer to administer and maintain Linux (RHEL) and UNIX systems. You will resolve major incidents, perform root cause analysis, and lead change planning including test and rollback strategies.

Expect collaboration with vendors, and involvement in capacity planning and security hardening. The role requires 10–18 years of IT operations experience, with strong knowledge of Linux/UNIX environments and incident management.

Qualifications

• Bachelor degree in science or engineering in related field.
• Post-graduate degrees in IT are acceptable as indicated in the advert.
• Experience requirement of 10–18 years in relevant IT operations roles.

Responsibilities

• Administer, maintain and support Linux (RHEL) and UNIX flavours (RedHat, AIX).
• Resolve incidents within SLAs and provide RCA reports.
• Plan changes with test/rollback plans and risk analysis; review change plans.
• Coordinate with vendors and internal teams to resolve issues.
• Engage in capacity planning, performance monitoring and security hardening.
• Handle on-call outages and document knowledge for juniors.

Skills

Linux (RHEL)

UNIX

AIX

Incident management

On-call support

ITIL/ITSM knowledge

Education

BSc/BTech/BCA

MSc/MTech/MCA

Job description

Job Requirements:

Role/Job Title: Senior Wintel Engineer

Function/ Department: Information Technology

Location: Navi Mumbai – Airoli Processing Centre (Gigaplex Office)

Job Summary: Unix Administrator – Information Technology

Key Responsibilities:

• Administer, maintain and support Linux (RHEL) operating systems and exposure to any 2 of the UNIX flavours (RedHat & AIX).
• Resolve major incidents and technical escalations within agreed SLAs and quality.
• Perform root cause analysis for problems and major incidents, provide workarounds to ensure business continuity and prepare RCA reports.
• Prepare Implementation plan, rollback plan and test plan, risk and impact analysis for critical or complex changes. Review the change plan and documentation prepared by level 2 engineers or peers.
• Participate in CAB meetings as needed and assist change manager in techno-operations decision process
• Oversee installations of hardware and software, maintain appropriate service levels, performance tuning and firmware upgrades across multiple hardware platforms.
• Perform advance tasks such as capacity planning, performance monitoring, provide recommendations for improvement and implement or oversee implementation of the recommendations.
• Perform system software upgrades including planning / scheduling, testing, coordination, and maintaining integrity of operating system environment.
• Harden operating system parameters in line with security policy, standards or best practices.
• Respond to outages both during normal business hours and after-hours on a need basis (on‑call support).
• Documentation in knowledge sharing and training of junior members.
• Coordinating and interfacing with outside vendors application teams other department team members OEM to resolve issues.
• Analyse data oversee and contribute to service improvements.
• Oversee tasks executed by junior members and stand in for them if needed.
• Good understanding of operational framework like ITIL/ITSM, operations process

Education Qualification:

Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA) Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA)

Experience:

• 10 – 18 years.