Senior Unified Communications and Digital Workplace Architect

Alstom Transport India Ltd; Bengaluru; Hybrid; INR 4,000,000 - 6,000,000; Full time

Job summary

Alstom Transport India Ltd in Bengaluru seeks a Senior Unified Communications, Collaboration & End User Services Architect to lead global Digital Workplace architecture and strategy. You will govern a multi-year technology roadmap and work with Digital Workplace Operations, Cybersecurity, and regional IT teams to deliver secure, scalable solutions for 80,000+ users.

You will drive modernization initiatives for telephony, endpoint management, and VDI, while embedding Zero Trust and security

Qualifications

• Bachelor's or Master's degree in Engineering, Computer Science, Information Technology, or a related discipline.
• 12+ years of overall IT experience, with 8+ years in Unified Communications, Digital Workplace technologies, or Enterprise Architecture.
• Proven experience leading global architecture teams and delivering large-scale workplace transformation programs.
• Expert knowledge of Microsoft 365, Teams, Intune, Active Directory, and endpoint management technologies.
• Strong understanding of security principles, including Conditional Access, MFA, and Zero Trust architecture.
• TOGAF or equivalent certifications preferred.
• Excellent leadership, stakeholder management, and problem-solving skills.
• Ability to drive innovation while maintaining operational stability and governance.

Responsibilities

• Define and govern the target architecture for Alstom's Digital Workplace ecosystem, ensuring security, resilience, and scalability.
• Lead workplace transformation initiatives, including cloud migrations and legacy platform retirements.
• Designing and governing Unified Communications solutions, such as Teams Phone, Direct Routing, and enterprise meetings.
• Embed security, privacy, and regulatory requirements into workplace designs, including Zero Trust principles.
• Optimize Microsoft 365 licensing and consumption governance to ensure cost-effectiveness.
• Provide architectural leadership and coaching to distributed teams of architects and specialists.

Skills

Microsoft 365

Teams

Intune

Active Directory

Zero Trust

MFA

Security principles

Leadership

Architectural governance

Digital Workplace

End user services

Education

Bachelor's or Master's in Engineering

IT or Computer Science

Tools

TOGAF

Job description

Lead Workplace and Collaboration Architect At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Senior Unified Communications, Collaboration & End User Services Architect in Bangalore, India, we’re looking for?

Your future role

Take on a new challenge and apply your deep technical expertise and leadership skills in a cutting-edge field. You’ll work alongside collaborative, innovative, and forward-thinking teammates. You'll be at the forefront of defining and governing Alstom's global Digital Workplace and Unified Communications architecture, ensuring a seamless and secure experience for over 80,000 users worldwide. Day-to-day, you’ll work closely with teams across the business (Digital Workplace Operations, Cybersecurity, Infrastructure Services, and regional IT teams), lead architecture and design activities, and govern a multi-year technology roadmap, ensuring alignment with business priorities and security standards. You’ll specifically take care of the architecture, strategy, and lifecycle management of Microsoft 365, Teams, Exchange Online, SharePoint Online, and other critical workplace services, but also enable workplace modernization initiatives, such as telephony modernization, endpoint management, and virtual desktop technologies.

We’ll look to you for:

• Defining and governing the target architecture for Alstom's Digital Workplace ecosystem, ensuring security, resilience, and scalability.
• Leading workplace transformation initiatives, including cloud migrations and legacy platform retirements.
• Designing and governing Unified Communications solutions, such as Teams Phone, Direct Routing, and enterprise meetings.
• Embedding security, privacy, and regulatory requirements into workplace designs, including Zero Trust principles.
• Optimizing Microsoft 365 licensing and consumption governance to ensure cost-effectiveness.
• Providing architectural leadership and coaching to distributed teams of architects and specialists.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Bachelor's or Master's degree in Engineering, Computer Science, Information Technology, or a related discipline.
• 12+ years of overall IT experience, with 8+ years in Unified Communications, Digital Workplace technologies, or Enterprise Architecture.
• Proven experience leading global architecture teams and delivering large-scale workplace transformation programs.
• Expert knowledge of Microsoft 365, Teams, Intune, Active Directory, and endpoint management technologies.
• Strong understanding of security principles, including Conditional Access, MFA, and Zero Trust architecture.
• TOGAF or equivalent certifications preferred.
• Excellent leadership, stakeholder management, and problem-solving skills.
• Ability to drive innovation while maintaining operational stability and governance.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.

You’ll also

• Enjoy stability, challenges, and a long-term career free from boring daily routines.
• Work with new security standards for workplace technologies and rail signalling.
• Collaborate with diverse, transverse teams and helpful colleagues worldwide.
• Contribute to innovative projects that drive workplace modernization and employee experience improvements.
• Utilise our hybrid working environment to balance work and life effectively.
• Steer your career in whatever direction you choose across functions and countries.
• Benefit from our investment in your development, through award-winning learning opportunities.
• Progress towards senior leadership roles or other specialized career paths.
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll proud.

Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Experience Level Senior Level